Based on hundreds of real buyer-seller diligence conversations we’ve helped happen on Rejigg, these are the questions that move price in Analytics firms: what reliably renews, who owns the definitions and review process that keep trend lines stable, and whether your data rights and tooling will still work after a change of ownership.
Each topic below comes from real buyer-seller conversations. Here's what they ask, what they're really evaluating, and how to prepare.
Data Rights
Buyers are trying to confirm you can legally deliver the same work the day after closing. They look for revenue that depends on non-transferable panel terms, client data you cannot keep or reuse, or informal vendor permissions that may disappear when ownership changes.
How to prepare
Great Answer
We keep a one-page rights map by data source. Our panel contract allows client-specific deliverables, bans redistribution of raw respondent records, and is assignable with notice. For client-provided data, it’s analysis-only; we retain it for 12 months unless they request deletion, and our SOWs state our templates and benchmarks remain ours.
Okay
We can explain each data source and how we use it, but we haven’t tied every source back to the exact contract language yet.
Gives Pause
It’s fine. The vendor said it’s okay, and we’ve never had a problem.
How Rejigg helps: Rejigg’s secure data room lets you share a clean data-rights map and the supporting contracts after buyers sign NDAs digitally. Learn more in the guide
Renewal Cadence
Buyers want to see which revenue is truly predictable versus work you have to re-win every cycle. They listen for proof that your tracker is part of a planning rhythm, with stable definitions and trend lines that make switching painful even when budgets tighten or leadership changes.
How to prepare
Great Answer
Our top six trackers ship monthly with a standard readout, and they align to the client’s planning calendar. Over the last 18 months, we delivered 97% on-time, and three programs expanded scope mid-year without resetting the base fee. Two accounts have rebid language, and we can show how we retained them through procurement because switching would break their trend lines and internal reporting.
Okay
Most clients renew annually, and we can describe the cadence, but we haven’t summarized renewal drivers and on-time delivery in one place.
Gives Pause
They renew because we have great relationships and they like us.
How Rejigg helps: Rejigg helps you share renewal proof with vetted buyers and control what you disclose until a buyer is serious. Learn more in the guide
Quality Control
Buyers want to know if quality is a documented process that runs without heroics. In Analytics, one bad cut, broken trend, or weak sample can damage trust fast, so they look for clear checkpoints, clear sign-off authority, and examples of issues caught before a deck goes out.
How to prepare
Great Answer
We run QA in three gates: questionnaire and definition sign-off before launch, sample and cleaning checks after fieldwork, and a narrative review before the deck goes out. Our research director can block shipping, and we use a checklist that covers sample validity, weighting decisions, and definition consistency so trends stay intact. We can share two redacted examples where QA caught issues and how we corrected them.
Okay
We do QA on every project, and senior people review deliverables, but the checkpoints are mostly tribal knowledge.
Gives Pause
Our analysts are experienced. We don’t really have issues.
How Rejigg helps: Rejigg’s NDA gating and data room let you share sanitized work and QA artifacts early, then expand access as diligence deepens. Learn more in the guide
Founder Dependence
In many Analytics firms, the founder carries the trust and delivers the final story clients act on. Buyers want proof that account ownership, delivery judgment, and the definitions behind your reporting live with the team, so renewals and readouts stay steady when the founder steps back.
How to prepare
Great Answer
In the last year, four of our top seven accounts had executive readouts led by directors without me presenting. Two renewals were negotiated by the account leads, and client feedback calls out the team by name. I still join one quarterly meeting for our largest tracker, and we already have a specific transition plan for that account with named presenters.
Okay
Clients know the team, but I’m still the primary presenter on most readouts, and I haven’t fully stepped back.
Gives Pause
Clients work with me. That’s why they pay us.
How Rejigg helps: Rejigg’s direct messaging and scheduling make it easy to set calls where buyers meet your account leads and research directors, not just the owner. Learn more in the guide
Delivery Engine
Buyers are looking for a repeatable delivery system they can scale. They want to know where projects get stuck, how you prevent stakeholder churn from blowing up timelines, and whether someone owns day-to-day research operations so delivery stays consistent across clients.
How to prepare
Great Answer
Our standard cycle is kickoff, instrument and definition sign-off, feasibility check, fieldwork, cleaning, analysis, narrative, and readout. Delays usually come from stakeholder alignment and feasibility surprises, so we added two early checkpoints to catch both before fieldwork starts. We can show median cycle time by project type and who owns each stage.
Okay
We can walk through the steps and typical delay points, but we don’t track cycle time and on-time delivery consistently yet.
Gives Pause
Every project is different. We just figure it out as we go.
How Rejigg helps: Rejigg’s data room lets buyers review a clear “how we deliver” package instead of piecing it together from scattered files and emails. Learn more in the guide
Utilization
In Analytics services, time and senior attention drive margins. Buyers want to see whether you plan capacity or rely on people working unsustainably, and they will ask what happens when a major account pauses spend for a quarter.
How to prepare
Great Answer
We staff to a sustainable load and track utilization by level. When demand dips, we reduce contractor hours first and redeploy two cross-account leads who can cover multiple programs. If a major client pauses for 90 days, we have a written plan for which roles shift to packaged tracker offers and which costs get cut immediately.
Okay
We use contractors, and we have a sense of capacity, but our utilization reporting and dip plan aren’t written down yet.
Gives Pause
We’ll just sell more work if things slow down.
How Rejigg helps: Rejigg helps you present team structure and capacity clearly so buyers don’t assume your margins come from burnout. Learn more in the guide
Pricing & Margin
Buyers want to know whether profit holds up when projects get messy. In Analytics, margin often erodes through scope creep, extra cuts, and revision loops that never get billed, so buyers look for clear scoping rules and proof you enforce them when procurement pushes back.
How to prepare
Great Answer
For trackers, we price fixed-fee with a defined cadence and clear change rules. For custom studies, we include two revision rounds and define what a “cut” includes so requests don’t quietly expand the work. We can show where margin used to leak, the controls we added, and how tracked effort led to pricing updates on specific project types.
Okay
We know where projects tend to run long, and we try to scope tightly, but the controls are not consistent across SOWs.
Gives Pause
We price based on what we think the client will pay, and we figure out scope as we go.
How Rejigg helps: Rejigg’s offer comparison dashboard lets you line up cash, earnouts, seller financing, and margin-linked terms side-by-side. Learn more in the guide
Tooling Transfer
Buyers want to see that logins, admin rights, and metric definitions live in shared systems. They will ask whether dashboards, survey programming tools, storage, and vendor accounts can be handed over cleanly without interrupting active trackers or recurring reporting.
How to prepare
Great Answer
We maintain a vendor sheet with admin owners, renewal dates, and what each tool powers. Dashboards and cloud workspaces are owned by shared accounts, and metric definitions live in a central doc tied to each tracker. If we had to swap one mission-critical vendor, we can explain the backup option and the expected cost and timeline impact.
Okay
We can list our key tools and vendors, but access and documentation are not fully centralized yet.
Gives Pause
Our engineer has all the logins and knows how it works.
How Rejigg helps: Rejigg’s secure data room keeps vendor agreements, tooling ownership, and handover docs organized and easy to audit during diligence. Learn more in the guide
Growth Motion
Buyers want a clear reason you win that shows up in client behavior, not just a positioning statement. In Analytics, defensibility often comes from a niche audience you can reach, a trusted tracker framework, a benchmark library that compounds over time, or a delivery workflow that helps clients make decisions faster and with fewer surprises.
How to prepare
Great Answer
We win because we can reach a hard-to-access audience, and we run a tracker framework clients trust year over year. We can show renewal behavior, expansion patterns, and two stories where the insights changed pricing or media allocation. New work comes from three repeatable channels, and directors can run the sales process for our standard offers without me pushing it through.
Okay
We have a niche, and clients like our work, but we don’t track lead sources and conversion by offer very tightly yet.
Gives Pause
We do great research. People come to us when they need it.
How Rejigg helps: Rejigg puts you in front of pre-vetted buyers who already understand Analytics business models, so calls stay focused on fit and terms. Learn more in the guide
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What is an analytics or market research firm typically worth?
Most Analytics and market-research firms are valued as a multiple of the cash flow a new owner can realistically take home, after backing out one-time expenses and owner-specific perks. Price usually moves with renewal strength on trackers and ongoing programs, how replaceable the founder is in selling and presenting, and whether data rights are clean. You can start with Rejigg’s free valuation calculator, then pressure-test the number against your renewal mix and team depth.
Do I need a broker to sell an analytics services business?
No. Brokers often charge 5–10% of the sale price for a process you can run yourself when you have buyer access, a clean diligence flow, and a way to compare offers. Rejigg gives you pre-vetted buyers, digital NDAs, direct messaging, scheduling, and a built-in data room, and it’s free for sellers. For the step-by-step flow, start with the preparation guide.
How should I present add-backs for a market research firm sale?
Add-backs are expenses that helped you run the business, but likely won’t continue under a new owner, like one-time legal fees, personal travel, or above-market owner pay. In Analytics, buyers will push hard on add-backs that hide real delivery cost, such as “temporary” contractors who are actually part of steady capacity, or founder time that will need a paid director to replace it. List each add-back with a dollar amount and a short proof note, then store backup in a secure place like Rejigg’s data room.
Can buyers use an SBA loan to buy an analytics or research agency?
Sometimes. SBA-backed buyers usually need a stable, transferable cash-flow business with clean books and a realistic owner transition plan. In Analytics, they focus on recurring revenue, customer concentration, and whether the founder is required to sell, manage accounts, and deliver the final narrative. They also expect predictable margins and clear documentation. You can model payments and scenarios with the SBA loan calculator before you negotiate.
How long does it take to sell an analytics firm?
Most sales take a few months, but the timeline stretches when diligence answers live in people’s heads instead of documents. Analytics deals move faster when you can quickly show what renews, who owns QA and definitions, and where your data comes from with clean rights. If you are still hunting for contracts, rebuilding financials, or moving tools out of personal accounts, expect more back-and-forth. Rejigg’s process tools and data room keep diligence organized once buyers are under NDA.
What financial reports do buyers want for an analytics business?
Expect monthly profit-and-loss statements, payroll and contractor detail, and a simple explanation of any one-time expenses. Analytics buyers also want revenue split by how it is delivered, such as trackers, ongoing support, subscriptions, and one-off studies, because the risk and renewal profiles differ across these offering types. If you use QuickBooks, Rejigg’s QuickBooks integration can pull clean financials into a shareable diligence package without a pile of spreadsheets.
How do buyers think about customer concentration in market research?
Customer concentration is common in market research, so buyers usually dig into the story behind the percentage. They will ask what happens if a top client pauses for 60–90 days, how fast you can flex contractor and software costs, and whether key roles are dedicated to a single account. They also look at procurement behavior, like annual rebids and vendor re-onboarding. If you can show a realistic cost flex plan and credible lead flow, concentration often becomes a pricing and terms discussion.
What is a working capital adjustment in an analytics firm deal?
Working capital is the cash the business needs to operate day to day, like unpaid client invoices minus bills and payroll you still owe. A working capital adjustment sets a “normal” level at closing, then the price moves up or down depending on what the business actually has that day. In Analytics, working capital can swing with large invoices, annual software renewals, and contractor payouts. It’s worth modeling a normal month before you sign.
Should I agree to an earnout when selling an analytics business?
An earnout pays you later if the business hits targets after closing. In Analytics, earnouts can get complicated because client budgets can freeze, procurement can force a rebid, and delivery quality depends on key people staying. If you consider one, stick to targets you can measure cleanly, like tracker renewals by named accounts, and define how staffing and delivery cost changes affect the calculation. Rejigg’s deal tracking and offer comparison help you evaluate earnouts next to cash offers.
How do non-competes usually work for market research firm sales?
Non-competes are meant to stop you from turning around and selling the same service to the same buyers right after closing. For Analytics firms, scope matters. A non-compete that matches your real niche, category, or tracker type is usually easier to live with than a blanket ban on “analytics.” You should also clarify whether advisory work, teaching, or investing is allowed. Your lawyer should draft it, but decide up front what you want your post-close work life to look like.
What documents should be in a due diligence data room for an analytics firm?
Buyers usually ask for financials, a customer list with revenue by account, SOW templates, key client and vendor contracts, and an org chart that shows who owns delivery. For Analytics, add a data-rights map, panel or sample vendor terms, and a few sanitized deliverables that demonstrate rigor without sharing raw respondent data. Rejigg includes a built-in secure data room so you can control who sees what and when, without emailing attachments around.
How do I avoid oversharing dashboards and datasets during diligence?
Start with proof of capability that does not give away raw access. A redacted deck, a recorded dashboard walkthrough, and a QA checklist usually show how you think without exposing vendor terms, definitions, or proprietary sources. Once a buyer is under NDA and behaving seriously, you can share limited access or a small sample dataset with written constraints. On Rejigg, buyers sign NDAs digitally before they can access sensitive materials in your data room.
What tax issues come up when selling a market research or analytics firm?
Taxes depend heavily on how the sale is structured and what the buyer is actually buying, such as company equity versus selected assets. In Analytics firms, value can sit in contracts, software, datasets, and goodwill, and the way the price is allocated across those items can change your tax bill. Pull your accountant in early, before you accept headline terms, because two offers with the same price can lead to very different net proceeds.
How do client assignment and change-of-control clauses affect a sale?
Some clients and vendors treat a sale as a trigger for consent, re-onboarding, procurement review, or even a rebid. That can turn “recurring” revenue into an immediate retention project. The useful prep is a simple contract summary that shows which agreements require notice or approval, who the counterparty is, and what the process looks like in practice. Rejigg’s data room is a clean place to share the summary table and the underlying agreements once a buyer is under NDA.
How do I handle key employee retention in an analytics firm sale?
Buyers worry about the people who carry client trust and protect quality, like the director who signs off on instruments and definitions, the analyst who owns dashboard logic, or the moderator clients ask for by name. Identify those roles early, learn what would keep them post-close, and build a retention plan that matches reality. Also, document how knowledge is shared so one resignation doesn’t break delivery. Rejigg helps by keeping buyer conversations and deal terms organized so retention doesn’t get negotiated in a panic.
What transition period do buyers expect after buying a market research firm?
Many buyers expect a few months of structured handoff across key accounts, recurring trackers, and any tooling tied to specific people. They typically want introductions to the new day-to-day account leads, support through at least one renewal cycle, and documentation of how QA decisions and definition changes get handled. If the founder currently sells and presents most work, buyers usually ask for a longer transition. You can plan it with the transition planning guide.
How do I compare multiple offers for an analytics business?
Compare offers on the parts that change what you actually take home: cash at close versus paid later, conditions that can delay payment, working capital terms, and any earnout targets. In Analytics deals, also compare what each buyer expects from you after closing, including founder involvement in renewals, readouts, and client retention. Rejigg’s deal tracking and offer comparison show terms side-by-side so you can see economics, timelines, and obligations in one view.