Based on hundreds of real buyer-seller diligence conversations we’ve helped happen on Rejigg. These are the cleaning-specific topics that swing value quickly or stall a deal: labor setup, job-level margins, route density, and whether quality is actually managed.
Each topic below comes from real buyer-seller conversations. Here's what they ask, what they're really evaluating, and how to prepare.
Financials
Buyers want proof the numbers are accurate, the cash flow is real, and the business can run without you. In cleaning, they also sanity-check profit against job volume and payroll hours, because drive time, re-cleans, and refunds can make the P&L look better than the operation actually is.
How to prepare
Great Answer
Yes. Our P&L ties to the tax returns, and bank deposits tie to monthly totals from our booking system. We break revenue out by recurring, deep cleans, move-outs/turns, post-construction, and commercial, and we can show payroll hours against job counts. Owner add-backs are listed line by line with receipts.
Okay
We have P&Ls and bank statements, and we can explain most owner expenses. We have not split revenue by service type yet, but we can pull it together.
Gives Pause
We run most of it through one account and can’t reconcile jobs to revenue. Profit is whatever is left after we pay people.
How Rejigg helps: Rejigg’s QuickBooks integration imports your financials and builds a secure data room so buyers can tie out numbers without email chaos. Learn more in the guide
Labor Model
They are sizing up delivery risk and compliance risk. Buyers want to know who shows up, who fixes misses, and whether your day-to-day management could create contractor classification problems depending on your state. They also listen for retention risk, like subs taking clients directly or crews disappearing after a handoff.
How to prepare
Great Answer
We run a hybrid model: W-2 team leads and a quality supervisor, plus subcontract crews for overflow. Active means they worked in the last 30 days, and no-shows average 1–2 per month across the roster. Same-day coverage is handled by our ops manager with a written process. Re-cleans are tracked and tied to coaching, not guesswork.
Okay
We use mostly subcontractors and a few employees. It works, but we have not put every policy in writing yet.
Gives Pause
We use 1099s and tell them exactly when to show up, what to wear, and how to do the job. If they mess up, we call someone else.
How Rejigg helps: Rejigg lets you share labor docs, rosters, and QA proof in a controlled data room after the buyer signs an NDA. Learn more in the guide
Job Margins
Buyers underwrite cleaning businesses at the job level because that is where profit gets made or lost. They want to see that pricing, estimating, and scope control hold up when you are not personally stepping in to patch underbids, freebies, or quality callbacks.
How to prepare
Great Answer
We can share job-level examples by service type. A recurring clean averages $165, runs 2.6 labor hours, and lands around 48% gross margin after supplies. Deep cleans use photo intake plus a minimum-hours rule, so we rarely get surprised by scope. Re-cleans are tracked and averaged 2.3% last quarter, with labor time costed.
Okay
We know our margin range and can explain how we price jobs. We have not consistently tracked the cost of re-cleans and refunds.
Gives Pause
We charge what the market charges. If a job runs long, we eat it and make it up on the next one.
How Rejigg helps: Rejigg’s data room makes it simple to share job examples, pricing logic, and QA metrics without exposing customer lists. Learn more in the guide
Quality Control
Re-cleans, complaints, and refunds quietly drain profit and can blow up reviews, which then pushes up marketing spend. Buyers want a consistent definition, tracking by service type, and a recovery process that a manager can run without the owner smoothing everything over personally.
How to prepare
Great Answer
We define a re-clean as any return visit within 72 hours due to missed scope. Last year, recurring averaged 2–3%, and move-outs ran higher, which is fairly normal in our market. We track credits and refunds separately and can show monthly counts. QA is checklist-driven with spot checks, and repeat misses lead to retraining or reassignment.
Okay
Re-cleans happen sometimes, and we make it right. We can pull rough numbers from the scheduling system.
Gives Pause
We do not track re-cleans. We handle issues as they come up and hope reviews stay fine.
How Rejigg helps: Rejigg supports staged disclosure, so serious buyers get quality proof while you control what is shared and when. Learn more in the guide
Route Density
Paid drive time is real labor cost that customers do not want to fund, so scattered routes can erase margin fast. Buyers are trying to see whether you schedule by area and day with intention, or whether the route map is the result of accepting every job that calls.
How to prepare
Great Answer
We build recurring days by neighborhood, so crews are not zig-zagging across the metro. About 70% of revenue sits inside three adjacent zip codes, and average drive time between stops is under 15 minutes on recurring days. We price outlying areas differently, and we are shrinking that radius because the unit economics are weaker. Route density is managed on purpose, not by accident.
Okay
We try to keep jobs close together, and we know which areas are better. We have not measured average drive time yet.
Gives Pause
We cover the whole city and take jobs wherever they come from. Drive time is just part of the business.
How Rejigg helps: Rejigg helps you share route density proof with simple files like area revenue summaries and sample schedules inside the data room. Learn more in the guide
Demand Engine
Cleaning lead flow can be concentrated, and buyers worry about volume dropping right after a transition. They want to see booked jobs by source, what each channel costs, and whether recurring work keeps crews busy without constant ad spend.
How to prepare
Great Answer
Booked jobs come from a mix of Google profile, paid local ads, referrals, and repeat customers, plus a small property manager segment. We can show 12 months of booked jobs by source and actual spend tied to each channel. If we pause spend, recurring still keeps crews at least half-full. We are actively shifting budget toward sources that produce higher repeat and fewer disputes.
Okay
Most leads come from Google and referrals, and we spend a few thousand a month on ads. We have not broken out booked jobs by source yet.
Gives Pause
Leads just come in. We do not track it, and if ads stop we will figure it out.
How Rejigg helps: Rejigg's buyer vetting and direct messaging let you discuss channel risk with serious buyers without a broker in the middle. Learn more in the guide
Retention
They are underwriting calendar stability and staffing stability. Weekly and biweekly routes carry more value because they make scheduling and marketing predictable. High churn is not always fatal, but it usually means you are spending a lot just to stay flat.
How to prepare
Great Answer
Recurring is a real product for us. We can show customer counts and revenue by weekly, biweekly, and monthly cadence, plus typical customer life by segment. We also track cohorts, so we can show what percent of January customers booked again by April and the top churn reasons. Service recovery is run by ops using written rules, not handled ad hoc by the owner.
Okay
We have a lot of recurring customers, and they tend to stay. We can pull cadence counts, but we do not track cohorts yet.
Gives Pause
We call it recurring, but most customers just book when they feel like it. We are always marketing to replace churn.
How Rejigg helps: Rejigg helps you package cadence and retention proof in the data room so buyers can underwrite recurring revenue with confidence. Learn more in the guide
Owner Dependence
In cleaning, key-person risk often looks like one person keeping the schedule alive, handling all complaints, and saving bad jobs. Buyers want to know who owns dispatch, coverage, quoting, and recovery, and whether those decisions follow written rules. They also look for a backup plan when the key person is sick, on vacation, or leaves.
How to prepare
Great Answer
The owner is not the dispatcher. Scheduling and same-day coverage sit with our ops manager, and customer issues follow a written playbook with clear thresholds for re-cleans and refunds. Quality checks are owned by a supervisor role, and each role has defined decision rights. If someone is out, a trained backup can run the day without the business spiraling.
Okay
I still handle some scheduling and customer issues, but we are training someone to take more over. We have some notes and scripts.
Gives Pause
Everything runs through me. I know all the customers and cleaners, and I am the only one who can fix problems.
How Rejigg helps: Rejigg’s deal tracking and messaging keeps transition commitments and handoff responsibilities documented in one place. Learn more in the guide
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What is a cleaning business typically worth?
Most cleaning businesses sell based on seller’s discretionary earnings, which is the owner’s yearly cash flow after adding back one-time and personal expenses. The multiple usually shifts with recurring revenue, route density, re-clean and refund rates, and how the labor setup is structured. For a quick range, use Rejigg’s free valuation calculator, then tighten it up with job-level margin and retention proof.
Can I sell a cleaning company that uses 1099 subcontractors?
Yes, but buyers will dig in because they are buying both cash flow and operating risk. Expect questions about how you set standards, how re-cleans and credits are handled, who provides supplies, and how scheduling works. In some states, heavy day-to-day control can raise contractor classification concerns. The best way to reduce uncertainty is to document your model and share it during diligence using a secure process like Rejigg’s due diligence checklist.
Do I need a broker to sell my cleaning business?
No. Brokers usually charge 5–10% of the sale price for process work you can handle yourself with the right tools and buyer access. Rejigg gives you pre-vetted buyers, digital NDAs, direct messaging, a built-in data room, and side-by-side offer comparison. Start with the preparation guide, then list once your core documents are ready.
How long does it take to sell a cleaning business?
Most cleaning businesses take about 2–6 months from “ready to go” to closing, but it varies by how organized your financials and ops proof are. The timeline usually stretches when buyers cannot verify payroll hours against jobs, or when your labor setup and re-clean history are unclear. Rejigg keeps NDAs, document sharing, buyer questions, and offer tracking in one place, which cuts down the slow back-and-forth.
What documents should I put in a cleaning business data room?
Start with 2–3 years of profit and loss statements, balance sheets, tax returns, bank statements, payroll reports, and a simple owner add-backs list. Then add cleaning-specific items like service mix, major customer and contract summaries, insurance certificates, claims or incident logs, an equipment list, and your QA checklists or photo rules. Rejigg’s due diligence guide lays out a buyer-friendly order, and the data room controls access.
How do buyers think about SBA loans for buying a cleaning company?
SBA 7(a) loans are common in cleaning because the business is usually light on hard assets and lenders focus on cash flow. Buyers and lenders want clean deposits, consistent payroll, believable add-backs, and proof that the schedule does not fall apart when the owner steps back. You can model a buyer’s likely payment using Rejigg’s SBA loan calculator to sanity-check whether your asking price pencils out.
What is “working capital” in a cleaning business sale?
Working capital is the cash cushion needed to run the business day to day, like paying cleaners before invoices are collected and keeping supplies stocked. It matters more in commercial janitorial and property manager work, where you might bill net-30 while payroll hits weekly. Buyers often ask for a normal level of working capital to stay in the business at closing so they are not immediately funding operations out of pocket.
Should I include supplies and consumables in my commercial janitorial contracts before selling?
It can be fine if the scope and billing are tight. Consumables like trash liners, paper goods, and soap can add profit, but they can also quietly wreck margins when usage is uncontrolled or the contract language is vague. Buyers like clean rules: what is included, how replenishment is measured, and how price changes get passed through. Be ready to show an account-by-account scope summary and how you track and bill supplies.
What contract terms matter most when selling a commercial cleaning business?
Buyers usually focus on cancellation notice, service failure language, price increase terms, and who provides supplies and equipment. They also want the real scope spelled out, including nights versus days, floor care add-ons, and how extra work gets approved. A one-page summary for each major account saves a lot of diligence time. Rejigg’s data room makes it easy to share contracts after an NDA and keep questions organized.
How do earnouts work in cleaning business sales?
An earnout means part of the price gets paid later if the business hits targets, often revenue over 6–24 months. In cleaning, they show up when a buyer is nervous about churn after the owner exits or when lead flow depends heavily on paid ads. If you consider one, get specific about what counts as revenue, how re-cleans and refunds affect the numbers, and what happens if the buyer changes pricing. Rejigg’s negotiation guide helps you pressure-test the terms.
Should I offer seller financing for a cleaning business?
Seller financing means you receive part of the price over time, usually with interest. It can widen your buyer pool and help bridge a valuation gap, especially when the operations are strong, but the buyer wants extra comfort around transition and retention. The trade-off is obvious: you get paid only if the buyer runs the business well and keeps enough cash in it. If you do it, require clean monthly reporting and strong security terms.
How do non-competes typically work in cleaning business sales?
A non-compete is your promise not to start a competing cleaning business in the same market for a set period. Buyers want it because client relationships and reputation are a big part of what they are paying for, especially with recurring residential routes and property manager accounts. The details vary by state and should be written by an attorney. Most buyers push for a geography that matches your service area and a term measured in years.
How should I handle customer and cleaner communication during a sale?
Treat it like an operations change with a tight plan, not a big announcement. Buyers want to see who gets told first, what you say to keep cleaners from leaving, and how you introduce the new owner to key accounts without spooking them. In cleaning, churn can spike in the first 60–90 days if crews or customers feel uncertainty. Rejigg’s transition guide helps you map the timeline and responsibilities.
What insurance does a buyer expect a cleaning business to have?
General liability is the baseline, and workers’ comp matters if you have W-2 cleaners. Bonding comes up when you advertise “bonded” service or work with clients that require it. Commercial clients and property managers often require certificates of insurance and may ask to be listed as additional insured. Buyers also care about claims history and whether you have a repeatable incident process, not just a clean record.
How do buyers value cleaning equipment like vacuums and floor machines?
Most buyers value cleaning businesses mainly on cash flow, not equipment, because equipment is replaceable and depreciates fast. Still, a clean equipment list prevents surprises, especially for commercial work that relies on floor machines, carpet extractors, vehicles, or supply lockers. Buyers will ask age, condition, and replacement plans because that drives near-term cash needs. A simple list with purchase dates and photos is usually enough.
What’s a normal transition period when selling a cleaning business?
Many deals include 30–90 days of hands-on transition, then lighter support for a few more months. The right timeline depends on how much the owner currently handles dispatch, quoting, and service recovery. Buyers care about schedule stability, keeping crews from churning, and keeping quality consistent while new management learns the playbook. Put the transition expectations in writing. Rejigg keeps those commitments tied to the deal terms and timeline.
How do I compare multiple offers for my cleaning business?
Start with what you get at closing versus later, then compare earnouts, seller financing terms, working capital expectations, and the buyer’s diligence and financing timeline. Cleaning adds an extra layer because delayed payments only happen if retention and quality hold up after the handoff. Ask how the buyer plans to manage staffing, re-cleans, and route density. Rejigg’s offer comparison dashboard shows the trade-offs side by side so you are not guessing.
What are the most common deal killers in cleaning business sales?
The common ones are labor classification concerns that a buyer cannot get comfortable with, unclear job-level economics, weak proof of quality control, and lead flow that depends heavily on one channel or one property manager. Owner dependence is another big one, like the owner acting as dispatcher and complaint desk every day. Most fixes are practical: document how the business runs and share proof in a clean order through a secure diligence process like Rejigg.