Higher Ed deals often fall apart in procurement, renewal season, or term-start delivery. Buyers want to know your revenue can survive budget cycles, champion turnover, and security, privacy, and accessibility reviews.
Each topic below comes from real buyer-seller conversations. Here's what they ask, what they're really evaluating, and how to prepare.
Financial Readiness
Buyers are underwriting true cash flow across the academic calendar. They want to see what is recurring versus services, what costs jump around in Aug/Sep and Jan, and whether margins rely on founder effort that never hits the P&L. Because campus buying is tied to fiscal years and procurement cycles, they need clean books, plus an explanation that matches seasonality.
How to prepare
Great Answer
We have clean monthly financials for the last 36 months, and we tie them to the academic year. Implementations and support peak in Aug/Sep and Jan, and procurement-heavy closes cluster ahead of fiscal year-end, so we show both the seasonality and the margin impact. Revenue is 78% recurring and 22% services, with services tracked by project so delivery margin is visible. Add-backs are documented line by line, and our data room includes contracts, renewal dates, and a capacity plan by role.
Okay
Our books are clean, and we can explain the seasonality, but we have not fully tied staffing and margins to the Aug/Jan delivery peaks.
Gives Pause
The numbers are what they are. Higher Ed is seasonal, and we do not really separate services from product revenue.
How Rejigg helps: Rejigg’s data room and QuickBooks integration help you present clean financials with Higher Ed seasonality and margin context in one place. Learn more in the guide
Renewals Reality
They want to know whether renewals are routine approvals or annual re-sales tied to budget and leadership changes. They also look for soft churn like seat reductions, delayed rollouts, and module pauses. In Higher Ed, a “renewal” can turn into a rebid quickly, so buyers want proof you track the real drivers.
How to prepare
Great Answer
Over the last 24 months, 86% of renewals were routine approvals, 14% needed an active save, and we track those separately. Products embedded in registrar workflows and system-office processes tend to renew with less debate, while outcomes-focused modules renew when we re-share results with new stakeholders. We can show signer paths, recurring procurement artifacts, and a short write-up for every non-renewal or contraction with the campus reason.
Okay
Retention is strong, and we can talk through a few saves, but we do not separate routine renewals from ones that needed heavy effort or a rebid.
Gives Pause
Retention is high, so we do not track the details of how renewals happen.
How Rejigg helps: Rejigg organizes renewal logs, contracts, and account notes so a buyer can underwrite renewal risk without repeated follow-ups. Learn more in the guide
RFP & Procurement
Procurement drives forecast accuracy in Higher Ed. If a large share of wins and renewals run through formal bids, security exhibits, state addenda, and committee scoring, timing and win rates behave differently than typical SaaS. Buyers also want to understand the workload behind “yes,” including accessibility requests, insurance, pricing templates, and signature routing delays.
How to prepare
Great Answer
In the last 10 competitive events, 4 were formal RFPs, and we won 3. The rest were structured evaluations where procurement still required security review and state addenda. Average time from verbal yes to signature is 75 days for process-led deals and 35 days for relationship-led deals. We can show the common stall points, usually security questionnaire turnaround and legal redlines. We maintain a bid response library, references by institution type, and a playbook for sole-source justification where it is allowed.
Okay
We see RFPs often and generally do well, but we have not quantified how many deals are process-led versus relationship-led or our post-approval signature timeline.
Gives Pause
RFPs are random. We respond when they show up.
How Rejigg helps: Rejigg centralizes procurement Q&A, exhibits, and timeline tracking so RFP-heavy deals do not go quiet between steps. Learn more in the guide
Implementation Load
Implementation is where many Higher Ed vendors lose margin. SIS (Student Information System) data issues, campus IT queues, and hard term-start deadlines can turn delivery into fire drills. Buyers are looking for predictable scope, repeatable staffing, and evidence that growth increases throughput instead of creating more unbillable work.
How to prepare
Great Answer
A standard implementation runs 6–10 weeks with a defined scope, and we can show median hours by role from the last 20 launches. The most common delays are SIS data readiness and campus IT queue time, so we use a campus prerequisite checklist plus an escalation path to reduce slips. For Aug/Jan, we cap concurrency based on integration specialist capacity and use pre-booked contractors for training to protect term-start dates.
Okay
We have a typical process and can describe common blockers, but we do not consistently track hours versus estimates or enforce a clear concurrency cap.
Gives Pause
Every campus is different, so we figure it out as we go. Implementations take as long as they take.
How Rejigg helps: Rejigg makes it easy to share implementation playbooks, staffing models, and project evidence so buyers can diligence delivery risk faster. Learn more in the guide
Security & Privacy
If you handle student data, security and privacy posture affects close rates, renewals, and liability after closing. Buyers want to see FERPA-aware operations in practice: access control, retention and deletion, and incident response. They also want proof security questionnaires and third-party requests are handled consistently, not as a last-minute scramble.
How to prepare
Great Answer
Security review is predictable for us. We have a standard packet, a current subprocessor list, and written retention and deletion procedures for student records. Access is role-based and reviewed on a set cadence, and we can walk through our incident-response workflow and history, including no incidents if that is the case. Our typical questionnaire turnaround is five business days, and we track the few questions that tend to stall approvals by campus type.
Okay
We usually get through security reviews, but we pull documents together as requests come in, and response time depends on who is available.
Gives Pause
Security reviews are mostly paperwork, so we deal with them when a campus asks.
How Rejigg helps: Rejigg’s secure data room lets you share sensitive security documentation under digital NDA without emailing files back and forth. Learn more in the guide
Owner Dependence
They are judging whether the business transfers cleanly after closing. If the founder is the escalation path, the integration fixer, and the only person trusted by key champions, renewal and delivery risk goes up. Buyers want to see campus history, configurations, and renewal motions captured in systems and owned by the team.
How to prepare
Great Answer
Every campus has an account owner and an implementation owner, and escalations follow a documented on-call and exec sponsor cadence instead of going straight to me. We keep stakeholder maps with at least three contacts per campus across functional, IT, and procurement, plus a standard brief for when a new VP or CIO arrives. Campus configurations and historical commitments are documented so another leader can step in without rebuilding context.
Okay
The team handles most day-to-day work, but I still take key escalations and many high-stakes renewal conversations.
Gives Pause
I am the main point of contact for most campuses. They buy because they trust me.
How Rejigg helps: Rejigg helps you document the transition plan, including ownership changes and access timing, so buyers see how the business runs without the founder. Learn more in the guide
Concentration & Funding
In Higher Ed, concentration can hide inside system rollouts, a single-state footprint, or time-limited grant dollars. Buyers want to know whether your biggest relationship is funded from a base budget and spread across campuses, or whether it can drop quickly if a system standardizes on another vendor or a grant ends. They also look for proof of usage depth, not just logos.
How to prepare
Great Answer
Our largest footprint is a statewide system at 22% of revenue, but renewals are campus-level, and we can show usage and adoption by campus. Grant-funded work is 6% of revenue, and we track end dates and the path to convert to base budget where it is realistic. We also sell across public and private institutions and across two-year and four-year schools, which reduces exposure to one standardization decision.
Okay
We are somewhat concentrated in a system and a couple of states, and we can explain why, but we have not cleanly separated grant and pilot revenue or shown adoption depth campus by campus.
Gives Pause
The system deal is the business. If they leave, it would be a problem, but we do not expect it.
How Rejigg helps: Rejigg helps you present customer mix in Higher Ed terms so buyers can size system, consortium, and funding risk accurately. Learn more in the guide
Integrations Dependency
Integrations can be a moat in Higher Ed, but they also create ongoing maintenance work. Buyers are evaluating exposure to SIS or LMS migrations, API changes, identity and directory policy shifts, and partner terms. They want to see integration work staffed and priced as a recurring reality, not treated as a one-off project.
How to prepare
Great Answer
We support the common SIS, LMS, and SSO combinations in our segment, and we can show how many campuses use each one and what annual connector maintenance looks like. When a campus migrates its LMS, the integration work is usually 20–40 hours, and it is scoped and priced in our services menu, with examples from prior migrations. We monitor upstream API changes and have a named integration owner who is not the founder.
Okay
Integrations are core, and we handle platform changes as they come up, but we have not quantified dependency by platform or built consistent pricing for ongoing maintenance.
Gives Pause
Integrations are set and forget. If a campus changes systems, we will deal with it then.
How Rejigg helps: Rejigg helps you share integration inventories, platform exposure, and maintenance history so buyers can size technical risk during diligence. Learn more in the guide
Growth Channels
Buyers want to understand whether growth is repeatable or tied to a few people and events. In Higher Ed, referrals and conference-driven demand can work well, but they can also disappear if the champion network shifts or you stop showing up. They look for source-level conversion, cycle time, and a process the team can run without the founder.
How to prepare
Great Answer
Pipeline is diversified: 35% referrals, 25% conference-driven, 20% partner-introduced, and the rest split across inbound and outbound. We track event ROI down to cost per qualified meeting and cost per win, and our follow-up cadence is documented so deals keep moving through security and procurement without me driving every step. If we skipped our top event for a year, we can estimate the drop in new logos and show which other sources typically backfill it.
Okay
Most leads come from conferences and referrals, and we have a sense of what works, but we do not track ROI tightly or run a fully documented follow-up process.
Gives Pause
It is mostly relationships. We go to the big conference, and deals happen.
How Rejigg helps: Rejigg connects you with pre-vetted buyers who already understand campus procurement, renewal, and delivery patterns. Learn more in the guide
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What is a Higher Education vendor typically worth?
Most Higher Ed-focused vendors are valued on a multiple of cash flow (often EBITDA or SDE, depending on size). The multiple usually moves with renewal durability, RFP exposure, and how services-heavy delivery is. Buyers pay more when renewals clear budget committees without a full re-sale, implementations stay on time for Aug/Jan starts, and security and accessibility reviews rarely stall growth. For a quick estimate grounded in transaction data, use Rejigg’s free valuation calculator, then sanity-check it against system versus campus mix, grant versus base-budget revenue, and delivery margins.
Can a buyer use an SBA loan to buy a Higher Ed services or edtech business?
Sometimes. SBA 7(a) tends to work best when earnings are consistent, financials are clean, and customer concentration is manageable. Higher Ed seasonality, RFP timing, and implementation-heavy delivery can be fine, but lenders usually want evidence that cash flow holds up across the academic year and that the seller will support a real transition. Use Rejigg’s SBA loan calculator to model payments and coverage, then organize lender-ready financials and contracts in a secure data room.
How long does it usually take to sell a Higher Ed business?
Many Higher Ed deals take longer than typical B2B because diligence often expands into procurement mechanics, security and accessibility documentation, and term-start implementation capacity. The stages are the same: outreach, calls, LOI, diligence, then closing. The extra time usually comes from validating renewal paths, RFP history, and delivery risk around Aug/Jan. Rejigg can help compress the timeline by keeping NDAs, buyer Q&A, and a structured data room in one workflow, so you are not rebuilding the same Higher Ed diligence package for each buyer.
Do I need a broker to sell my Higher Ed business?
No. Brokers often charge 5–10% for buyer access and process management, and some owners prefer to run the process directly. If you do it yourself, you still need confidentiality controls, qualified buyers, and an organized diligence workflow. Rejigg provides pre-vetted buyers, digital NDAs, a built-in data room, owner-to-buyer messaging, and an offer comparison dashboard. That setup is especially useful in Higher Ed, where buyers tend to ask detailed questions about campus procurement, renewals, and implementation capacity.
How do I keep a sale confidential when my customers are universities?
Confidentiality matters in Higher Ed because rumors can unsettle champions, slow renewals, or invite competitive scrutiny. Use staged disclosure: a teaser first, then share customer names and contracts only after a buyer is qualified and has signed an NDA. It also helps to avoid reference calls until late in the process, since campus staff can end up in politics they did not ask for. On Rejigg, buyers are pre-vetted, NDAs are signed digitally, and you can control folder-by-folder access in the data room.
What documents should I expect to provide in due diligence for a Higher Ed vendor?
In addition to financials and tax returns, Higher Ed diligence often includes customer contracts with change-of-control terms, renewal schedules, and any RFP or bid history tied to major accounts. Buyers commonly request security questionnaire responses, data handling policies relevant to FERPA, and accessibility materials such as VPATs or WCAG testing notes, if you have them. Expect questions about customer mix (system versus single campus, public versus private, two-year versus four-year) and proof you can staff Aug/Jan delivery peaks. Use due diligence and closing to stay ahead of requests.
How should I think about working capital in a Higher Ed acquisition?
Working capital can be a bigger topic in Higher Ed because cash timing is uneven. Fiscal-year purchase orders, delayed invoicing, and services clustered around term starts can create short-term cash strain even in a healthy business. Buyers often set a normalized working capital target so they are not funding a pre-close cash gap. Bring monthly cash patterns that match the academic calendar, and be ready to explain deferred revenue and prepaid services. Rejigg’s offer comparison tools help you weigh working capital terms across offers, not just the headline price.
What deal structure is most common for Higher Ed businesses: asset sale or stock sale?
Both are common. Buyers often prefer asset deals to reduce legacy exposure, especially around data privacy, old contract commitments, or employment matters. Sellers often prefer stock deals for tax treatment and a cleaner transfer. In Higher Ed, contract assignability and change-of-control language can dictate what is practical, and some campuses require notice or re-papering either way. Get tax and legal input early, and keep contracts organized so consent requirements are easy to spot. Rejigg’s data room helps buyers review and track contract terms efficiently.
How do earnouts typically work for Higher Ed vendors?
Earnouts show up when a buyer sees uncertainty in renewals, procurement timing, or growth. In Higher Ed, earnouts tend to work better when they are tied to metrics you can influence, such as renewal dollars collected, net revenue retention by cohort, or new contracts signed, with timelines that reflect budget cycles and RFP delays. Make sure definitions are tight, including timing, exclusions, and what happens with delayed signatures. Rejigg’s offer comparison view helps you line up earnout triggers, caps, and timelines side by side before you agree.
What non-compete or non-solicit terms are typical when selling a Higher Ed business?
Buyers often ask for a non-compete of about 3–5 years and a non-solicit covering employees and customers. In Higher Ed, they may also ask for restrictions tied to certain conferences or specific institution types, since those channels can move the market. The practical issue is scope, including which products are covered and which geographies or segments are off limits. Terms vary by deal size and state law, so legal review matters. Rejigg’s offer comparison dashboard helps you evaluate restrictive covenants alongside price, payout timing, and risk.
How does accessibility (VPAT/WCAG) affect a sale even if I’m not a ‘compliance company’?
Accessibility can block procurement quickly in Higher Ed, especially for student-facing tools and LMS-adjacent products. Buyers usually focus on sales friction if you cannot pass accessibility review and on remediation cost after closing. If you are not fully documented, it still helps to show a consistent process: how issues are reported, who triages them, how fixes are tested, and what your current backlog looks like. Keeping VPATs, audit results, and remediation history organized speeds up diligence. Rejigg’s data room lets you store and share accessibility materials in a structured way.
What tax issues should I plan for when selling a Higher Ed business?
Taxes depend on your entity type and whether the deal is structured as an asset or stock sale. Sellers often get surprised by purchase price allocation in asset deals, which can shift proceeds into ordinary income, and by state tax complexity if you sell across many states or have nexus in multiple places. If services revenue is meaningful, revenue recognition timing can also affect the year you owe tax. Bring a CPA in early, ideally before LOIs so you can model after-tax outcomes across a few structures. Rejigg keeps offers and key terms organized for faster advisor review.
What happens to campus contracts after a change of control?
Some campus contracts require change-of-control notice, restrict assignment, or reference procurement rules that lead to re-papering. Even when consent is not strictly required, campuses may still ask for security, privacy, or subprocessor updates, especially if student data is involved. Build a contract inventory that flags assignment language, renewal dates, and any unusual obligations like price holds or custom SLAs. It can also help to plan how you will communicate the change to key stakeholders. Rejigg’s data room supports staged sharing, including redacted contracts early and deeper access later.
How long should the seller stay on after close for a Higher Ed business?
Many transitions run 3–12 months. In Higher Ed, it is often worth covering at least one renewal season and one term-start delivery peak, usually Aug/Jan, so the buyer sees the real operating rhythm. The right duration depends on how much the founder is still involved in escalations, integrations, and renewal saves. A good transition plan spells out responsibilities, such as executive introductions and escalation coverage, and what is explicitly out of scope, such as day-to-day support tickets. Use transitioning after the sale to map the timeline.
How should I handle customer references when buyers want to talk to campuses?
Most of the time, you should wait until after LOI or until a buyer has clearly shown they can close. Campus references can create political noise, especially if a champion worries procurement or leadership will overreact. When you do share references, match them to the buyer’s questions: public versus private, two-year versus four-year, and system versus single campus. Pick contacts who understand procurement and renewal steps, not only end users. Rejigg helps by supporting staged disclosure with pre-vetted buyers and a controlled reference process so calls happen at the right time.
What are common deal-killers in Higher Ed M&A?
Common issues include unclear financials, especially blended product and services margin, and contract promises that were never written down. Buyers also get nervous when renewals and escalations depend heavily on the founder or when concentration hides inside a single system office, grant program, or state footprint. Security and accessibility gaps can also slow or stop deals if documentation is missing or repeated blockers show up in customer history. Many of these can be manageable when disclosed early with a clear mitigation plan. Rejigg reduces late surprises by structuring diligence materials and letting you reuse clear answers across buyers.
How do I compare offers beyond the headline price when selling my Higher Ed business?
Offer quality in Higher Ed often comes down to fit with how revenue and delivery behave across the academic year. Compare cash at close versus earnouts or seller notes, working capital targets, and how much of the price depends on renewals that may be delayed by procurement steps. Also, look at transition expectations and whether the buyer has a plan for security, accessibility, and bid responses. Small differences in definitions and timing can matter more than a higher headline number. Rejigg’s offer comparison dashboard lines up enterprise value, contingencies, and timelines so you can see risk clearly.