This is built from hundreds of real buyer-seller diligence conversations we’ve helped happen on Rejigg. Mental health deals usually come down to a few operational realities: how sessions turn into cash under payer rules, whether you can hire and credential clinicians fast enough to protect access, and whether clinical oversight stays strong when the founder steps back.
Each topic below comes from real buyer-seller conversations. Here's what they ask, what they're really evaluating, and how to prepare.
Cash Flow
Buyers are figuring out whether your revenue acts like medical billing, with lags, denials, and payer rework, or more like clean cash-pay. They also want to see whether collections live in one biller’s head or in a process the next owner can run. This affects working capital at close and the risk they bake into price and terms.
How to prepare
Great Answer
We track billed versus collected by month for the last 24 months and can explain the swings. Notes are due within 24 hours, and we report signed-note rate by clinician each week. Our top denials are timely filing and missing authorization. Intake owns an authorization tracker, billing owns denials and appeals, and we use templates so collections don’t depend on one person.
Okay
Collections are solid, and we know the main denial buckets, but we have not tied billed to collected cleanly each month. We can pull that analysis together.
Gives Pause
Revenue is what we bill. Denials are normal, and I’m not sure why cash timing changes month to month.
How Rejigg helps: Rejigg’s secure data room and QuickBooks integration let you share billed-versus-collected and accounts receivable support without emailing spreadsheets around. Learn more in the guide
Payer Risk
Payer mix is a stability question in mental health. A rate change, tighter authorization rules, or a telehealth policy shift can hit quickly, especially for higher-acuity programs and testing. Buyers want to see your exposure by payer and whether you run tight enough operations to absorb changes without blowing up collections. That flows straight into price, holdbacks, and how believable any growth plan is.
How to prepare
Great Answer
Our top three payers are 62% of revenue, and we can show days to pay, denial rate, and authorization volume by payer. Our largest plan tightened authorizations twice in the last two years. We responded by adding earlier clinical reviews and tracking authorization expirations, and our write-offs came down. We can also show margin by service line under each payer so you can see where the sensitivity is.
Okay
We know our rough payer mix and which plans are harder administratively, but we have not quantified time-to-pay and denial trends by payer.
Gives Pause
We don’t track payer-specific behavior. It’s mostly fine, and we work denials when they show up.
How Rejigg helps: Rejigg helps you present payer and service-line breakdowns with supporting documents in one controlled data room, so buyers can diligence without endless back-and-forth. Learn more in the guide
Auth & Denials
Authorization is where mental health practices quietly leak cash and trust. Buyers are checking whether you prevent care from being delivered with expired or missing authorization, especially in IOP/PHP, where re-authorization cadence and documentation drive collections. They also want to see clinicians protected from being pulled into billing firefights.
How to prepare
Great Answer
For our top payers, we can show what percentage of clients require prior authorization and how often re-authorization happens. Intake owns an authorization tracker, and the schedule blocks visits when authorization has expired. For IOP, we re-authorize on a set cadence and keep a clinical packet ready, so we’re not scrambling when a payer asks for documentation. Authorization-related denials are tracked and assigned for follow-up.
Okay
We handle authorizations in-house, and it usually works, but it’s more manual than we want and depends on one coordinator staying on top of it.
Gives Pause
We provide sessions and sort out authorization later. Sometimes, we write off visits if the payer won’t cover them.
How Rejigg helps: Rejigg’s data room lets you share authorization policies, denial trends, and workflow ownership clearly, which speeds up buyer confidence in your collections engine. Learn more in the guide
Credentialing
In mental health, growth often gets capped by clinician supply and credentialing timelines. Buyers want your real timeline from signed offer to first billable session, broken out by payer and role. They also look for a plan for ownership change, since some payer setups and tax ID changes can create billing gaps. If your numbers assume instant starts, buyers usually haircut the forecast or protect themselves in the deal terms.
How to prepare
Great Answer
We track offer acceptance to first billable visit by role and payer. Median is 75 days for commercial therapy, and it runs longer with a few specific plans. We can show the last 10 hires as proof. Enrollment is owned by a named person with a status tracker, and we understand what would change if a new tax ID is introduced so we can avoid billing gaps.
Okay
Credentialing usually takes a couple of months, and we have someone who handles it, but we haven’t pulled a clean median timeline or mapped what an ownership change would trigger.
Gives Pause
Credentialing is unpredictable. We submit paperwork and hope it goes through.
How Rejigg helps: Rejigg keeps credentialing-risk documents, payer communications, and timelines organized in one place so buyers can diligence the ownership-change plan quickly. Learn more in the guide
Clinical Oversight
Buyers want to know who is accountable for clinical quality on day one after close. In mental health, supervision and documentation standards tie directly to liability, payer take-backs, and clinician retention. If clinical decisions and chart quality run through the founder, buyers usually ask for a longer transition and price in the risk.
How to prepare
Great Answer
Clinical oversight is owned by our Clinical Director, and two named supervisors cover associates. Associates receive weekly supervision, and we run monthly chart audits with documented follow-up. Late notes trigger coaching and escalation. We also have a written pathway for suicidality and other high-risk situations, including who is on call and how events are documented.
Okay
We do supervision and chart review regularly, but it’s more informal than we want and not fully documented.
Gives Pause
I handle clinical issues personally. If I’m not here, we’ll figure it out.
How Rejigg helps: Rejigg’s data room gives you a clean place to share governance documents, supervision schedules, and audit evidence without exposing patient-identifying information. Learn more in the guide
Compliance Risk
The painful reimbursement problems often show up months later as paybacks, not as slow payments today. Buyers want to see that documentation supports what was billed, and they will ask about audits, repayments, and any patterns that point to medical necessity or coding issues. When an owner can explain controls clearly and share what changed after an issue, it lowers fear fast.
How to prepare
Great Answer
We had one payer audit in the last two years. It led to a small repayment, and we updated our treatment plan and note templates right away. We now do monthly spot audits and document follow-up coaching. For time-based codes and group visits, we have rules and templates so what we bill matches what’s documented in the chart.
Okay
We haven’t had major issues, but our audit process is light, and we don’t have a set monitoring cadence.
Gives Pause
We haven’t had audits, so we assume we’re fine. We don’t review documentation unless something goes wrong.
How Rejigg helps: Rejigg helps you package audit history, policies, and corrective actions in a single data room folder so buyers don’t assume the worst when they ask. Learn more in the guide
Licensing Map
Mental health is state-by-state, and multi-state telehealth adds real complexity. Buyers need a clear picture of where patients sit, where clinicians are licensed, and whether state ownership rules or professional entity requirements affect deal structure. If this is fuzzy, it can slow closing or force a last-minute restructure.
How to prepare
Great Answer
We maintain a state-by-state map of patient location and clinician licenses, and we confirm patient location at every telehealth visit. Our entity structure matches state ownership and supervision requirements, and we can explain what would need to change if a buyer uses a different entity or tax ID. We also track what share of visits are telehealth and have adjusted workflows when payer rules changed.
Okay
We know the main states we operate in and work to stay compliant, but we haven’t packaged it into a clear map a buyer can review quickly.
Gives Pause
Telehealth is virtual, so state rules don’t really matter. We don’t track where the patient is located.
How Rejigg helps: Rejigg lets you share your licensing and telehealth compliance map with vetted buyers under NDA before you get deep into a deal. Learn more in the guide
EMR & Records
In mental health, the EMR holds the clinical record, the billing support, and your continuity-of-care obligations. Buyers want to know records are accessible, exportable, and controlled with clear user permissions and retention rules. A messy answer raises concerns about post-close disruption, audits, and disputes over documentation.
How to prepare
Great Answer
The practice owns the EMR account, and a named admin manages role-based access and audit logs. We can export records and key billing reports, and we have documented retention and release-of-information procedures, including how we handle minors and sensitive records. We also keep a vendor list for every tool that touches patient data, with the related agreements.
Okay
We use a mainstream EMR and can export records, but admin knowledge is concentrated, and our policies are not well organized.
Gives Pause
The EMR is under a clinician’s login, and we’d have to figure out how to transfer it. We don’t have clear retention or release policies.
How Rejigg helps: Rejigg’s secure data room helps you share EMR governance and privacy policies safely, with control over who sees what and when. Learn more in the guide
Retention Plan
Clinicians can leave quickly, and revenue follows capacity. Buyers look for a realistic plan to keep supervision, scheduling, and pay expectations steady during the transition. They also want to know who the team trusts day-to-day, since clinicians often stay for leaders, not logos. A thoughtful plan here can reduce buyer anxiety and reduce the need for holdbacks or earnouts.
How to prepare
Great Answer
We know who is most at risk of leaving and what would trigger it, and we have a transition plan that keeps supervision cadence, scheduling rules, and pay clarity stable. Communication is sequenced so rumors don’t run the practice. Leaders hear first, then clinicians, then key referral partners, as needed. Named clinical leaders stay in place after close so associates and newer clinicians feel supported.
Okay
Clinicians are generally happy, and we’ll communicate carefully, but we haven’t written a specific retention and transition plan.
Gives Pause
I’m not worried about it. If people leave, we’ll hire replacements.
How Rejigg helps: Rejigg’s deal tracking and direct messaging help you align transition expectations with the buyer early, so retention commitments are clear before you sign. Learn more in the guide
Referral Engine
Referral concentration in mental health is often tied to a small number of relationships, like discharge planners, school counselors, employee assistance programs, or one strong Google profile managed by the owner. Buyers want to know which channels are durable and which depend on one person’s reputation. This affects how much transition support they will expect and how confident they feel projecting growth.
How to prepare
Great Answer
We track referral sources by volume and service line, and no single partner drives an outsized share. Key relationships have at least two points of contact on our side, and intake has a response-time standard we hit consistently. We can also explain what changes when the founder steps back and who owns each relationship after close. For web-driven referrals, we can show ownership of listings, phone numbers, and the website accounts.
Okay
We know the main sources and they’re strong, but it’s mostly relationship-driven and not well documented.
Gives Pause
Referrals just come in. We don’t track sources, and we’re not sure which relationships matter most.
How Rejigg helps: Rejigg connects you directly with vetted healthcare buyers and keeps referral-channel discussions organized so you can show stability without oversharing early. Learn more in the guide
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What is a mental health practice typically worth?
A mental health practice is usually valued based on the cash it can generate for an owner, after adjusting for what it would cost to replace the owner’s clinical work and leadership time. Higher values tend to show up when collections are predictable, clinician retention is steady, and payer and authorization friction are managed. You can get a quick estimate with Rejigg’s free valuation calculator, which accounts for common owner add-backs.
How do buyers value a therapy group versus psychiatry or med management?
Buyers usually underwrite therapy groups based on clinician capacity, show rates, and whether billing runs cleanly with timely notes and low denial rework. Psychiatry and med management can raise demand and reimbursement, but prescriber recruiting is harder, and supervision rules for nurse practitioners and physician assistants vary by state. If you prescribe, buyers will also ask about controlled-substance policies and documentation. A strong package shows service mix, staffing coverage, and payer realities for each line.
Can I sell my mental health practice without a broker?
Yes. You do not need a broker to sell a mental health practice, and you should not pay 5–10% of your sale price for work you can do yourself with the right tools. Rejigg gives you vetted buyers, digital NDAs, a secure data room, direct owner-to-buyer messaging, and a dashboard to compare offers side-by-side. Sellers pay nothing. Start with the guide to finding buyers.
How long does it take to sell a mental health practice?
Many mental health practices sell in a few months, but timelines stretch when credentialing, payer notifications, or licensing and entity structure questions show up late. Faster deals usually happen when the seller has month-by-month financials, a clear billed-versus-collected story, and organized support for payer mix, denials, and authorizations. Rejigg helps by keeping documents and buyer conversations in one place. See the due diligence and closing checklist.
Do buyers require seller financing for mental health practices?
Sometimes. Seller financing shows up when a buyer wants protection against clinician turnover, payer take-backs tied to documentation, or a temporary dip in collections after an ownership change. It can also help bridge a valuation gap without dropping the headline price. Pay attention to the full package, including interest, repayment schedule, and any offsets tied to working capital or receivables. Rejigg’s offer comparison dashboard lets you line up price, seller financing, and timelines side-by-side.
Can a buyer use an SBA loan to buy a mental health practice?
Often, yes, if the practice looks like a stable, transferable cash-flow business with clean books and a real plan to keep clinicians and collections steady. Lenders commonly focus on payer concentration, denial rates, and how dependent the practice is on the owner’s personal production. If the owner does most of the clinical work, financing can still happen, but the transition plan matters more. Model scenarios with Rejigg’s SBA loan calculator.
What financial statements should I have ready to sell a mental health practice?
Expect to share a profit and loss statement by month and a balance sheet. In mental health, buyers also want support for how sessions turn into cash, so plan on accounts receivable aging, billed-versus-collected detail, and a simple revenue breakdown by payer and service line. If your books are in QuickBooks, Rejigg’s QuickBooks integration can import financials and help you build a buyer-ready data room faster.
What are common add-backs when selling a mental health practice?
Common add-backs include one-time legal or consulting spend, personal expenses run through the business, and owner pay that sits above market for the role being performed. In mental health, buyers also look closely at unpaid work the owner does that keeps the practice together, like clinical supervision, chart reviews, intake triage, and billing oversight. If that work will need a hire after close, call it out and price it honestly. Rejigg’s valuation calculator helps you document this consistently.
How do I handle patient confidentiality when selling a mental health practice?
Most sellers share de-identified, aggregated information early, then tighten access as the buyer becomes more serious. Buyers should sign an NDA before seeing anything that could expose patient-identifying details, including screenshots, chart samples, or small-cell reporting that makes people recognizable. Keep a clean boundary between business diligence and patient privacy. Rejigg handles buyer vetting, digital NDAs, and a secure data room so you can control who sees what and when. Start with preparation steps.
Should I tell my clinicians I’m selling the practice?
Most owners do not tell clinicians at the first buyer conversation. They wait until there is a signed letter of intent or a clear front-runner, since early rumors can create churn and schedule disruption. Mental health is clinician-driven, so have a plan before you speak. Decide who communicates, what you can truthfully promise, and how supervision and schedules will stay stable. Rejigg helps you track timing and keep buyer conversations documented. See transition planning.
What is working capital in a mental health practice sale?
Working capital is the cash buffer the practice needs to run day-to-day, like payroll, rent, and billing costs while you wait for payer reimbursements. In mental health, working capital is heavily shaped by accounts receivable timing, denial rework, and authorization delays. Buyers often negotiate a target level of working capital at close, which can move your final proceeds up or down. The negotiation guide explains how to handle this.
How do earnouts work in mental health practice acquisitions?
An earnout makes part of the purchase price conditional on future performance, often revenue or profit over 12–24 months. In mental health, earnouts are common when the buyer is unsure about clinician retention, payer policy changes, or whether referrals hold after the founder reduces visibility. Earnouts can be reasonable if the metric is simple and the buyer’s control over staffing, payer participation, or scheduling cannot quietly make the target unattainable. Rejigg’s offer comparison view helps you compare earnouts across buyers.
What deal terms matter most for a multi-state telehealth mental health practice?
Buyers focus on whether the practice stays compliant after the ownership change, including state-by-state licensing coverage, supervision rules, and how you verify patient location at the time of service. They also look closely at payer enrollment and credentialing risk if the deal introduces a new tax ID. If you are telehealth-heavy, expect deeper diligence on payer telehealth rules and what happens if parity policies tighten. Organize your proof using a due diligence checklist.
What is a non-compete or non-solicitation in a mental health practice sale?
A non-compete limits the seller from working in a competing practice for a set time and area. A non-solicitation usually focuses on not recruiting clinicians and staff, and not actively pulling referral sources. In mental health, buyers care most about clinician stability and referral continuity during the transition. Enforceability varies a lot by state and by whether you are a clinician, so have qualified counsel review the language. Rejigg helps you keep term sheets and revisions organized. See how to negotiate a deal.
How do buyers treat accounts receivable in a mental health practice sale?
It depends on the deal. Some buyers purchase accounts receivable and pay for it at close, or as it collects. Others leave receivables with the seller and start fresh on a cutover date. In mental health, the choice often comes down to payer lag, denial workload, and whether the billing team is staying through transition. Get it spelled out in the letter of intent so it does not become a late fight. Rejigg’s deal tracking keeps these terms visible across offers.
Do I need to change my EMR or billing system before selling?
Usually no. A last-minute EMR or billing change can create reporting confusion and collection hiccups that slow diligence. Buyers care more that your current setup has clear access controls, reliable reporting, and a documented workflow for notes, claims, denials, and authorizations. If you are planning a change anyway, do it far enough ahead that collections and reporting have stabilized. Use Rejigg’s data room to share your system map and admin ownership cleanly.
What taxes will I pay when I sell a mental health practice?
Taxes depend on deal structure, your entity setup, and how the purchase price is allocated across assets, goodwill, and any employment or consulting payments. In healthcare, the allocation matters because it changes your tax bill and the buyer’s deductions, and it can affect how state licensing and ownership rules are handled. Bring in a tax professional early, before final terms are locked, so you can model outcomes. Rejigg helps you keep draft terms and supporting documents organized. See the negotiation guide.
What documents do buyers ask for in mental health due diligence?
Expect financials, payer contracts, accounts receivable reports, denial and authorization summaries, clinician rosters, and compensation terms, credentialing status, leases, and vendor agreements for any tool that touches patient data. Buyers also want your core clinical policies, including supervision, chart audit approach, and escalation protocols for high-risk situations. Multi-state and telehealth practices should be ready with licensing coverage and entity structure details. Rejigg’s due diligence and closing checklist helps you assemble this, and the built-in data room keeps it controlled.
How do I avoid wasting time with unqualified buyers for a mental health practice?
Require an NDA before sharing sensitive details, then ask early, practical questions about healthcare experience, access to financing, and their plan for credentialing, compliance, and clinician retention. If a buyer stays vague on those basics, the process usually drags, and confidentiality risk goes up. On Rejigg, buyers are pre-vetted and sign NDAs digitally before seeing sensitive information, so you can move faster without spraying documents around. Learn more at finding your dream buyer.