Based on real buyer-seller calls, property management deals usually come down to unit-level proof. Buyers want door history, owner-by-owner risk, trust accounting controls, and confidence that maintenance and leasing keep running on Day 1 after close.
Each topic below comes from real buyer-seller conversations. Here's what they ask, what they're really evaluating, and how to prepare.
Trust Accounting
Buyers are underwriting state compliance and the risk of inheriting a trust mess. They want to see that reconciliations happen on time, access is controlled, and errors are caught before statements and draws go out.
How to prepare
Great Answer
We complete a monthly three-way reconciliation (bank, system ledger, owner balances) before releasing any owner draws. Security deposits are held in the required trust structure by state, and approvals are split so one person can’t both set up and pay a vendor. Prior periods are locked after statements, and we review exception reports weekly.
Okay
We reconcile every month, and statements go out on a consistent schedule. We still need to tighten role permissions and formal approval limits.
Gives Pause
We’ve never had issues. Our bookkeeper just makes it work, and we reconcile when we can.
How Rejigg helps: Rejigg lets you share reconciliations, trust account structure, signer lists, and close checklists in one controlled data room. Learn more in the guide
Financial Readiness
Buyers need to separate earned fees from owner funds and vendor pass-through so revenue is not overstated. They also want to understand the timing gaps between receipts, vendor bills, and owner draws so they can size working cash correctly.
How to prepare
Great Answer
We report earned fees separately from trust pass-through. Management, leasing, and admin fees hit revenue, while rent and vendor pass-through stay in trust and do not. Maintenance is split into vendor costs plus our disclosed coordination fee/markup so margin is clear, and we can show the monthly cadence: reconciliation first, owner draws on the 10th, then vendor payments through approvals.
Okay
We can explain our fee lines and how maintenance is billed. We still need a clean earned-versus-pass-through tie-out for diligence.
Gives Pause
Deposits in the bank show our revenue. We do not really separate our money from the owners’ money.
How Rejigg helps: Rejigg helps you present earned fees versus pass-through clearly, with supporting schedules organized for diligence. Learn more in the guide
Termination Risk
Buyers are pricing how many doors could leave in the first 90 to 180 days. They look at contract terms like notice, assignment, and sale-trigger clauses, then compare that to actual owner behavior and why owners cancel.
How to prepare
Great Answer
Most agreements are 30-day notice, and we’ve summarized sale-trigger and assignment language across the portfolio. Cancellations tend to follow long vacancies or surprise rehab invoices, so we added minimum reserves and weekly vacancy action plans, and churn improved. Here’s the cancellation log with reasons and the operational changes tied to each cluster.
Okay
Most agreements are short notice, and owners generally stick around. We can pull the contracts and walk through the largest accounts.
Gives Pause
Contracts transfer, so owners won’t leave.
How Rejigg helps: Rejigg keeps contract summaries, churn logs, and transition plans together so buyers can underwrite retention with evidence. Learn more in the guide
Portfolio Churn
Buyers want door-level retention because one large owner can change staffing and profitability fast. They also separate natural attrition (sale, move-in) from service churn (terminations) to judge whether the platform is stable.
How to prepare
Great Answer
We track churn monthly with a door bridge and reason codes. Last year, we offboarded 62 doors: 41 were sales or move-ins, and 21 were terminations; those terminations were mostly tied to vacancy delays, so we tightened leasing follow-up and started weekly owner updates until leased. You can review the door bridge alongside our cancellation log.
Okay
We know roughly what we gained and lost, and why. We have not built a clean monthly bridge with reason codes yet.
Gives Pause
We don’t track churn. Doors come and go.
How Rejigg helps: Rejigg helps you package door history and churn proof so buyers can price retention using data. Learn more in the guide
Owner Concentration
In property management, concentration can break operations, not just revenue. Buyers want to know which owners are critical, how the relationship is managed day to day, and whether any key accounts depend on the seller personally.
How to prepare
Great Answer
Our top 10 owners are 28% of doors, and the largest is 110 doors with a defined reporting cadence and service expectations. We track who they contact first and what tends to trigger escalation. If the largest owner left, we would likely eliminate one coordinator role within 60 days, and we would keep most vendor pricing because it is based on total work order volume across the portfolio. We’ve modeled that scenario.
Okay
We can list our biggest owners, and we know which relationships are personal. We have not modeled the operational impact if one leaves.
Gives Pause
Owner concentration doesn’t matter. We can always replace doors.
How Rejigg helps: Rejigg helps you share concentration and portfolio snapshots under NDA with the buyers who fit your book. Learn more in the guide
Maintenance Ops
(No change) Buyers look for clear authorization rules, vendor depth, after-hours coverage, and transparent billing so disputes do not pile up.
How to prepare
Great Answer
We use a hybrid model: in-house handles small turns and emergencies, and licensed trades are vendor-managed. Anything over $500 requires owner approval unless it’s a true emergency, and we attach invoices and photos to the work order to limit statement disputes. Average time to first response is under 4 business hours, and no vendor is more than 25% of our volume.
Okay
We have reliable vendors and after-hours coverage. We do not consistently track response times or ticket aging.
Gives Pause
We handle maintenance case by case, and we don’t have clear approval thresholds.
How Rejigg helps: Rejigg makes it easy to share vendors, policies, and KPI snapshots so buyers can underwrite maintenance risk. Learn more in the guide
Leasing Engine
Buyers want confidence that occupancy and owner satisfaction hold through the handoff. They look for a documented workflow, consistent screening standards, and basic leasing metrics by submarket so performance is not tied to one person.
How to prepare
Great Answer
We track days on market by submarket and property type, and we can show seasonality. Our lead response target is within 2 business hours, and screening criteria are written; any override requires manager approval with notes in the file. About 80% of showings are self-scheduled, so leasing stays consistent when someone is out.
Okay
We know our typical days to lease, and our screening is consistent. We have not packaged it into a simple KPI and process playbook.
Gives Pause
Leasing runs through our best agent, and screening and pricing are mostly judgment calls.
How Rejigg helps: Rejigg helps you present leasing KPIs and workflow proof so buyers can underwrite leasing continuity. Learn more in the guide
Owner Dependence
Buyers are evaluating whether the book will transfer without the seller acting as the relationship hub. Heavy seller involvement often means longer transition terms, more holdback or earnout pressure, and a lower price because owners feel tied to one person.
How to prepare
Great Answer
I stay involved with three key owners and only step in for escalations over $1,000 or a termination threat. Portfolio managers handle day-to-day using templates and a clear escalation ladder, and accounting owns trust reconciliations with locked periods. We can show ownership for each function and how we cover vacations and sick days.
Okay
I still handle most escalations, but the team runs routine work. We are documenting templates and handoffs.
Gives Pause
Owners only trust me, and problems don’t get solved without me.
How Rejigg helps: Rejigg helps you turn owner-dependent knowledge into documented workflows and a transition plan buyers can rely on. Learn more in the guide
Day-1 Transition
Buyers want a rollout that avoids missed rent payments, owner statement confusion, and vendor disruption. A practical 6–8-week plan around trust accounts, portals, ACH, and broker-of-record requirements lowers perceived churn risk and keeps the deal moving.
How to prepare
Great Answer
We have a Day 1 to Day 60 plan. The top 20 owners get calls first, then written notice with a Q&A and two weeks of office hours. We keep the portal and payment rails in place for 60 days while migrating in phases, and we’ve mapped each trust and operating account change and signer change with dates. Vendors get updated payment instructions after the first statement cycle is steady.
Okay
We will notify owners and keep payments consistent. We still need to finalize the sequence and scripts.
Gives Pause
We’ll sort it out after closing.
How Rejigg helps: Rejigg provides checklists, messaging templates, and a document hub so the first 30–60 days run like a plan. Learn more in the guide
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Our 6-step owner's guide covers everything from deciding to sell through post-sale transition.
What is a property management company typically worth?
Most property management companies sell on a multiple of cash flow. Smaller, owner-run shops are often priced off SDE, while larger teams are priced off EBITDA. Value usually moves with door retention risk (notice periods and churn), trust accounting quality, owner concentration by doors, and whether maintenance and leasing performance is measurable. For a starting estimate using real transaction data, try Rejigg’s free valuation calculator, then sanity-check it against your portfolio mix and churn history.
Do I need a broker to sell my property management company?
You don’t have to use a broker. A broker can help with packaging, buyer outreach, and running the process, and fees are often in the 5–10% range. Some owners prefer to control confidentiality themselves because owner lists and contracts are sensitive. Rejigg covers many of the mechanics: vetted buyers, digital NDAs before sharing details, a data room, and offer tracking. If you want the step-by-step first, start with the Owner’s Guide.
Can a buyer use an SBA loan to buy a property management company?
Often yes, especially for third-party management businesses with stable fee income, clean books, and a believable transition plan. Lenders usually want normalized earnings, proof of retention (door and owner churn), and confidence your trust accounting and licensing setup won’t disrupt operations after close. They will also scrutinize owner pay and add-backs. You can test deal sizes and payments with Rejigg’s SBA loan calculator to see what cash flow coverage typically works.
How long does it take to sell a property management business?
Many deals take a few months from “ready to market” to close, but timelines vary by how fast you can answer diligence. Property management buyers usually dig in on contracts, trust accounting, and your transition plan for owners and tenants. Deals slow down when door history, cancellation reasons, reconciliations, and bank or trust account documentation are hard to produce. Rejigg speeds this up with a structured data room and a single place to handle buyer Q&A and timelines. See the steps in due diligence and closing.
How do I keep the sale confidential from owners, tenants, and staff?
Confidentiality matters in property management because owners can start shopping the moment they sense change. Most sellers use staged disclosure: market quietly, share sensitive details only after an NDA, and wait to communicate broadly until the deal is signed and your Day 1 plan is ready. It also helps to limit access to owner lists, contracts, and financial exports until the buyer is vetted. Rejigg supports this by requiring digital NDAs and allowing only approved buyers into your listing and data room. You control what they see and when.
What are the most common deal structures for property management acquisitions?
Common structures include all-cash, cash plus seller financing, and cash plus an earnout tied to retention over 6–18 months. Earnouts show up a lot because termination risk is real, especially with 30-day notice agreements. The details matter: define retention clearly (doors, owners, or management fee revenue) and decide how you’ll treat doors lost to property sales or owner move-ins. Rejigg’s deal dashboard lets you compare structures side by side so you can weigh cash at close against retention risk. More detail is in negotiate a deal.
How should an earnout be measured in property management—doors, revenue, or profit?
It depends on your portfolio and how your fees are structured. Doors are simple but can distort value if one owner has many low-fee units or heavy maintenance volume. Revenue-based earnouts are common, but you need a tight definition of what counts, such as management fees only or management plus leasing and admin. Profit-based earnouts can get messy because staffing and accounting choices after close change margins. Many clean setups use management fee revenue with a baseline and a carve-out for documented property sales. Rejigg’s offer tools help you compare earnout definitions before you sign.
What is “working capital” in a property management sale, and do I have to leave cash in the business?
Working capital in property management can be confusing because “cash in the bank” may be mostly owner trust funds. Buyers usually want enough operating cash to cover payroll and normal bills, while keeping trust accounts fully reconciled and owner balances intact. It’s worth separating operating accounts from trust accounts early so the negotiation doesn’t turn into a debate over bank balances. Your purchase agreement should spell out which accounts transfer and how timing float is handled. Rejigg helps by organizing bank and trust documentation so this doesn’t become a last-week surprise.
What documents should I have ready before going to market?
Most buyers ask for a door list or rent roll by owner and geography, your management agreement template, and a summary of termination and assignment terms. They also want a cancellation log with reasons, trust accounting reconciliations, and your bank and trust account structure with signer info. Many buyers will ask for basic maintenance and leasing metrics, plus an org chart, software stack, and vendor list. Rejigg’s data room is built for this workflow. Upload once, control access by buyer, and stop re-sending attachments. Start with prepare to sell.
How do buyers verify the door count and revenue are real?
Buyers usually triangulate multiple sources. They compare the door list in your PM system to owner statements and management fee billing, then tie that back to trust bank activity without counting pass-through deposits as revenue. They also review door movement over time: adds, losses, and the reason for each offboard. If the sources don’t tie out, buyers assume either weak controls or undisclosed churn. Rejigg helps by keeping exports, statements, and supporting schedules in one data room so buyers can confirm quickly under NDA.
What’s the tax impact of selling a property management company?
Tax outcomes depend on your entity type, whether the deal is an asset sale or an equity sale, and how the price is allocated across goodwill, equipment, and any non-compete. Many property management firms have limited hard assets, so goodwill can be a large portion, which often affects capital gains treatment. Since allocations are negotiated in the LOI and purchase agreement, it’s worth involving your CPA early. That way, you can compare offers on after-tax proceeds, not just headline price. Rejigg’s deal tracking keeps terms and proposed allocations organized across offers for easier review.
Are non-competes common when selling a property management company?
Yes, non-competes and non-solicits are common because buyer value is tied to owner relationships and team continuity. Terms vary by state and deal size, but most buyers push for a scope that covers your service area and property management and leasing services for a few years. Overly broad restrictions can create enforceability problems, so it’s worth negotiating reasonable geography and a clear definition of restricted activities. Use negotiate a deal to evaluate terms and keep redlines organized.
What if I’m the qualifying broker / broker-of-record—can I still sell?
Usually yes, but it takes planning. Many states require a licensed broker to supervise property management activity, and buyers need a clear Day 1 compliance plan. Depending on the state, that could mean the buyer already has a broker-of-record lined up, a transition period, or a licensing change for the acquiring entity. This can also affect lender comfort. Prepare a simple licensing map showing jurisdictions served, required licenses, who holds them today, and the post-close plan. Rejigg’s data room is a good place to store license copies, org charts, and the transition checklist for quick review.
Can I sell just the third-party management book and keep my owned rentals?
Often yes. Many sellers separate third-party management contracts and fee income from owned real estate and its rental income. The key is clean separation in your financials and staffing, plus clarity on shared maintenance capacity so the buyer understands what they are actually buying. You also need a plan for shared systems and staff after close, especially if you currently blend reporting or expenses. Rejigg helps you package the management book as a standalone asset with clean financials and supporting documents so buyers can underwrite it without guessing.
How does software migration work in a property management acquisition?
Most buyers care less about the software name and more about setup and continuity. They will ask about permissions, trust accounting workflows, owner statements, tenant portals, and payment rails. Many smooth transitions keep the current system in place for 30–60+ days, then migrate in phases to avoid missed rent payments and statement errors. What helps most is a documented “one month in the system” walkthrough, from rent posting to late fees to owner draws and statements. Rejigg can store your workflow notes, report samples, and migration plan in the data room so buyers can assess risk before signing.
What transition period should I expect after selling my PM company?
It depends on how relationship-driven your book is and whether you are the qualifying broker. Many transitions run a few weeks to a few months, with the heaviest lift around the first two owner statement cycles and the first real maintenance escalation. Owners usually want reassurance about who to call, how approvals work, and whether payment methods will change. The best transitions have scripted outreach, a clear escalation path, and short-term continuity in portals and payment rails. Rejigg’s transition planning guide lays out a practical 30–60-day approach.
What are the biggest red flags that reduce price in a property management deal?
Buyers discount fastest when trust accounting is messy, such as late reconciliations, weak permissions, unexplained adjustments, or unclear bank structure. Concentration risk also hits value, especially when large owner accounts are seller-owned relationships with short notice terms. Churn without reason codes, maintenance charges that owners dispute, and a fragile team structure where one person holds critical knowledge can all lead to retrades. Rejigg helps surface these issues early by keeping diligence organized, requiring NDA-first sharing, and giving buyers a clear view of the facts instead of assumptions.
How do I compare multiple offers beyond just the headline price?
In property management, you need to compare how much cash you get at close and how much depends on retention. Pay attention to how retention is measured, how long any earnout runs, whether seller financing is required, and what the buyer expects for working capital after separating trust from operating cash. Transition expectations matter, too, especially if you handle key owner relationships or broker-of-record duties. Rejigg’s deal tracking dashboard compares offers by enterprise value, cash at close, contingencies, earnouts, and timeline so you can pick the best risk-adjusted option. See negotiation guidance.
How do I find the right buyer for a property management company (operator vs roll-up)?
The right buyer depends on your portfolio and where the risk sits. Local operators often do well when owner relationships are personal and the book relies on local vendor and leasing routines. Roll-ups and multi-market platforms may pay more when reporting is clean, trust controls are tight, and the book transfers without heavy seller involvement. It helps to match the buyer to your mix, such as SFR vs small multifamily vs HOA, Section 8 exposure, and geographic spread. Rejigg helps by vetting buyers and supporting discreet outreach. Start at find your dream buyer.