Selling a Software Development Business

Based on hundreds of real buyer-seller diligence conversations we’ve helped happen on Rejigg, these are the questions that move price and terms in software development deals: delivery margin proof, what “backlog” really means, clean code and IP ownership, team concentration risk, and what changes on Day 1 after the founder steps back.

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What buyers ask and how to be ready

Each topic below comes from real buyer-seller conversations. Here's what they ask, what they're really evaluating, and how to prepare.

Delivery Margins

Are your margins real, or are you winning work by under-scoping it?

Buyers are trying to confirm that profit comes from solid estimating and scope control, not late nights that disappear after a handoff. They test what happens to margin when scope changes, client reviews drag, or a senior engineer leaves mid-project. If you can’t explain sold hours versus delivered hours and how you price changes, they usually assume margin will compress and protect themselves in the terms.

How to prepare

  • Pull 10–20 recent projects and show sold hours vs. delivered hours, plus the reason for any overage
  • Collect 3–5 real change orders you billed and the email or ticket trail that triggered them
  • Break revenue out by fixed-bid, time-and-materials, retainers, staff augmentation, and maintenance
  • Start time tracking on new projects and document the start date so comparisons are fair

Great Answer

For the last 15 meaningful engagements, we can show sold hours versus delivered hours by role, plus the change requests we billed. Fixed-bid is 22% of revenue, and we only take it when acceptance criteria are clear and the client agrees to review timelines. When we miss, it’s usually integration surprises or delayed client feedback, and we can show where we paused work or issued a change order instead of eating it.

Okay

We know which projects went over and why, and we can show a few examples where we billed for changes. Tracking isn’t perfect, but we have enough project-level detail to explain how we make margin.

Gives Pause

Margins are solid because we have great engineers. We don’t really track hours, and we try to keep clients happy instead of getting picky about scope.

How Rejigg helps: Rejigg’s secure data room lets you share SOWs, change orders, and margin backup per project without emailing spreadsheets around. Learn more in the guide

Backlog Reality

What does your backlog mean in practice: signed SOWs or “we’re pretty sure”?

In software services, “backlog” can mean anything from signed statements of work to friendly promises for the next sprint. Buyers want to underwrite near-term revenue and staffing without assuming the founder has to re-sell every month to keep payroll covered. They also look for pause and cancellation language that can turn a “booked” quarter into a slow quarter fast.

How to prepare

  • List upcoming work by client and tag it: signed, waiting on master agreement, waiting on procurement, verbal
  • Attach billing milestones, deposits, pause rights, and cancellation terms to each signed item
  • Assign each backlog item a delivery owner and show the staffing plan against current capacity
  • Flag work tied to one PM, architect, or client champion and write down the backup plan

Great Answer

We split backlog into signed and enforceable, in discovery with a defined scope, and verbal expectations. Signed work for the next 90 days is $420k, and we can show the SOWs, billing milestones, and the few contracts that allow pausing. Each project has a named delivery lead and staffing plan, so you can see what’s already covered versus what would require hiring.

Okay

We can show what’s signed versus what’s likely, and we have the SOWs and payment schedules. Staffing is mostly mapped, but we’re still tightening ownership on a couple of items.

Gives Pause

Our backlog is strong. Most clients keep us around, so we’re not too worried about what’s technically signed.

How Rejigg helps: Rejigg lets you share backlog and SOWs in stages, after buyers sign NDAs digitally, so you control timing and confidentiality. Learn more in the guide

IP Ownership

Who owns the code, and are you sure you’re allowed to reuse your ‘accelerators’?

Unclear IP can kill a software development deal because it affects whether the buyer can legally operate, support, and extend the work you’ve shipped. Buyers look for signed IP assignment documents for employees and contractors, plus clarity on what clients own versus what you reuse across projects. They also want to understand any open-source components that could create license obligations that don’t fit a commercial services business.

How to prepare

  • Confirm every employee and contractor has signed IP assignment terms and collect the signed copies
  • Create an inventory of key repos, who built them, and the client or product they relate to
  • List your reusable components and the contract language that allows reuse, plus any client-owned exceptions
  • Document how you approve open-source usage and who owns that decision going forward

Great Answer

Every employee and contractor has a signed invention and IP assignment on file, and we can produce them. We keep a short list of reusable components, where they live, who wrote them, and which client contracts allow reuse under our standard terms. There are two exceptions where the repo is client-owned and we don’t reuse that code, and we’re calling those out upfront.

Okay

We’re confident most paperwork is in place, and we can gather the signed agreements. We have a general sense of what’s reusable versus client-owned, but we’re still building a clean inventory.

Gives Pause

IP has never been an issue for us. Most contractors just worked off emails, and we reuse whatever we need across clients.

How Rejigg helps: Rejigg’s data room keeps IP assignments, repo inventories, and contract excerpts organized and permissioned so buyers can verify ownership without getting broad access. Learn more in the guide

Team Coverage

How dependent are you on specific engineers, and what happens if they quit?

A dev shop’s value lives in the team, so buyers focus on knowledge concentration and coverage by role. They want to know if one person owns deploys, holds the hardest parts of the codebase, or is the trusted voice with a key client. They also look for situations where margins depend on underpaid senior talent who can reset comp or leave after close.

How to prepare

  • Build a role coverage map per major system and top clients with primary and backup owners
  • Document contractor tenure, notice periods, and any written commitments, and be clear where you don’t have them
  • Summarize senior compensation bands and your retention approach, including what might change after close
  • List open roles and realistic time-to-fill for your stack so replacement risk can be modeled

Great Answer

We mapped every major system and each top 10 client to a primary and a backup engineer, and we know where we’re thin. Two engineers are key to deployments, so we documented the release process and started pairing on production support. Our senior comp is at market for our region, and we can show tenure and what keeps people here, including the client work they want to stick around for.

Okay

We have a couple of key people, and we’re starting to cross-train to reduce the risk. We can walk through where knowledge is concentrated and what we’re doing about it.

Gives Pause

Our team is great, and nobody is leaving. If someone quits, we’ll just hire another engineer.

How Rejigg helps: Rejigg helps you share org charts and coverage maps while keeping sensitive compensation files permissioned to only serious buyers. Learn more in the guide

Founder Reliance

What would break if you stopped doing sales, solutioning, or architecture tomorrow?

Buyers are looking for single points of failure. In dev businesses, founders often carry three tough jobs: closing deals, scoping and estimating, and being the final technical decision-maker when a project gets tense. When those roles sit with one person, buyers usually ask for a longer transition, tie part of the price to retention, or both.

How to prepare

  • List deals you personally closed, projects you scoped, and decisions only you can make today
  • Name who will run discovery calls, approve estimates, and handle escalations after close
  • Write down your sales and delivery playbooks, including when you push back on scope
  • Outline a realistic 30/60/90-day handoff plan for top clients and internal leads

Great Answer

I’m involved in final scoping on larger fixed-bid work, and I join escalations for our two biggest accounts. Our head of delivery runs projects day-to-day, and our tech lead group owns architecture decisions for most builds. We’ve mapped what I’ll hand off, who owns it, and the client intro plan, including which meetings I stay on for the first 60 days.

Okay

I’m still involved in sales and scoping, but internal leaders can take more of it. We have a basic transition plan and can firm it up with the buyer.

Gives Pause

Nothing would break. I just want to step away, and the team will figure it out.

How Rejigg helps: Rejigg’s direct messaging and video call scheduling make it easier to run buyer-owner transition planning without a middleman. Learn more in the guide

Revenue Stickiness

What part of revenue is maintenance, and what part is ‘new build disguised as support’?

Buyers want to see which revenue survives budget cuts and leadership changes. They dig into what’s included in retainers, how often they renew, and whether “support” is really a monthly stream of new scope with no change order. This matters because predictable maintenance is easier to staff and finance than a retainer that quietly depends on senior heroics.

How to prepare

  • Split revenue into true maintenance, capped enhancements, and net-new builds
  • Show renewal and churn for retainers for the last 12–24 months, including expansions and contractions
  • Write down what’s included in maintenance and what triggers a new SOW, with real client examples
  • Show who delivers maintenance work and where senior time is required

Great Answer

Maintenance is 38% of revenue, and it’s contract-based support with defined response times and clearly included work. Enhancements are capped hours with a ticket limit, and anything net-new becomes a new SOW. We can show retainer renewals, where they expanded, and the two accounts that churned, including why and what changed afterward.

Okay

We have a mix of support and ongoing build work, and we can roughly separate it. We’re tightening boundaries so support doesn’t turn into unlimited development.

Gives Pause

It’s all recurring because clients pay us every month. We just work on whatever they need.

How Rejigg helps: Rejigg’s offer comparison dashboard helps you compare how buyers treat retainer revenue, including earnouts tied to renewals versus cash at close. Learn more in the guide

Contracts Risk

What do your client contracts actually commit you to?

In dev, contract language can create delivery obligations that eat margin, like vague acceptance criteria, unlimited minor changes, heavy warranty promises, or strict response-time commitments. Buyers also check assignment and consent clauses that can complicate a change of ownership. When you can summarize the operational reality clearly, diligence goes faster, and buyers take fewer protective positions.

How to prepare

  • Summarize key operational terms for top contracts: acceptance, change requests, warranty, and support response times
  • Flag contracts that require consent for an ownership change and plan outreach timing
  • Pull examples of pauses, delays, or disputes and show what you billed versus wrote off
  • Tighten your SOW template so new work doesn’t introduce new legal and margin risk

Great Answer

For our top 12 clients, we have a one-page summary of what we owe them operationally: response times, warranty windows, acceptance criteria, and how change requests work. Two contracts require consent on an ownership change, and we’re flagging them early so we can coordinate the approach. We can also show examples where work was paused and how we handled billing.

Okay

We can pull the MSAs and SOWs and talk through the main obligations. We haven’t summarized them yet, but we know which ones have heavier support expectations.

Gives Pause

Our contracts are pretty standard. We don’t worry too much about the fine print because clients are reasonable.

How Rejigg helps: Rejigg’s secure data room lets you share contracts after NDAs and track exactly which buyer saw which agreement. Learn more in the guide

Tech Review

What does your code and infrastructure look like to a buyer’s technical reviewer?

Buyers aren’t looking for perfect style or trendy tooling. They want to surface security risk, fragile deployments, and maintenance costs that will show up after closing. A clear walkthrough of deploys, incidents, access, and environments usually does more than a shiny stack list because it shows you understand the risk and have it under control.

How to prepare

  • Prepare a walkthrough of ticket-to-production: repos, reviews, releases, and incident response
  • Document dev, staging, and production setup, who can approve changes, and outage recovery steps
  • List your top three technical debts and estimate effort in weeks and people to address them
  • Document cloud account ownership and admin access so Day 1 access changes don’t break delivery

Great Answer

We can walk through our release process end-to-end, including who approves changes, how we separate environments, and what monitoring catches issues. We know our top technical debts, why they exist, and what it would take to address them in a 60–90-day plan. Our cloud accounts are company-owned with named admins, and access is role-based.

Okay

We have a workable deployment process, and we can show it. Some parts are informal, but we can explain how releases stay safe and how we handle incidents.

Gives Pause

We move fast and don’t have time for a lot of process. If something breaks, we just fix it.

How Rejigg helps: Rejigg lets you share technical overviews and architecture docs with reviewers without handing over full repo access on day one. Learn more in the guide

Sales Engine

How do you win work: referrals, RFPs (Request for Proposals), outbound, or product-led inbound?

Buyers want to know whether new work comes from a repeatable motion or personal relationships that disappear with the founder. Referral-driven can be very strong if it comes from a clear niche, partner channel, or a specific reputation that the team can carry forward. They also pay attention to sales cycle length and where deals stall because that predicts what happens to pipeline during transition.

How to prepare

  • List wins from the last 12–24 months with lead source, first call date, close date, scope, and who ran the process
  • Document typical deal size and cycle length, plus the step where deals most often stall
  • Write down your discovery and estimating flow so someone else can run it consistently
  • Document partner channels that produce repeatable leads and any referral terms you’ve agreed to

Great Answer

We can show the last 18 months of wins with lead source and cycle length, and 60% came from two partner channels plus our niche in fintech data integrations. I ran discovery on the biggest deals, but our delivery lead and PM now run most calls and estimates. Deals most often stall in procurement, and we can show how we forecast and follow up around those timelines.

Okay

We mostly grow through referrals and some inbound, and we can list where recent deals came from. We’re formalizing the process so it isn’t founder-led.

Gives Pause

Work just comes in. I’ve known these people for years, so sales isn’t really a process.

How Rejigg helps: Rejigg brings pre-vetted buyers and keeps every conversation, document request, and offer organized in one dashboard. Learn more in the guide

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Questions Software Development Owners Ask Us

Most software development agencies price off a multiple of seller’s discretionary earnings, which is the profit a working owner takes home after adding back one-time and owner-specific expenses. The multiple usually swings based on project margin proof, customer concentration, renewal history on support retainers, and whether delivery depends on one or two senior people. Start with the free valuation calculator, then pressure-test how much revenue would survive a founder step-back.

Common add-backs in a dev shop include one-time software or hardware purchases, non-recurring legal fees, and recruiting costs tied to a specific hire. Owners sometimes add back above-market owner pay, but buyers usually ask what it costs to replace you with a delivery leader or sales lead. If an add-back is really “we don’t invest in PM, QA, or security,” buyers often treat it as a future cost, not extra profit.

No. Brokers typically charge 5–10% of the sale price for a process you can run yourself with the right tools and buyer access. Rejigg gives you pre-vetted buyers, digital NDAs, direct messaging, deal tracking, and a secure data room. It’s free for sellers because buyers pay. For the step-by-step, start with the Owner’s Guide to preparing for a sale.

Often, yes. SBA lenders usually want stable cash flow, clean books, and a business that still runs if the owner stops being the closer and the lead architect. They will look closely at client contracts, renewal patterns on retainers, and team stability because they are underwriting repayment risk. You can model likely payments with the SBA loan calculator and work backward into a realistic price and terms.

A straightforward dev shop sale often takes a few months from listing to close, and longer when you need cleanup around IP assignments, client consent clauses, or financial categorization. The slowest parts are usually diligence proof points like project margin support, signed contractor paperwork, and contract summaries. Rejigg helps by letting you build a buyer-ready data room early and share it in stages. See the steps in Due Diligence and Closing.

Buyers usually ask for profit and loss statements and balance sheets, plus enough detail to understand delivery costs and owner add-backs. In software services, they commonly want payroll by role, contractor spend, and revenue by client and by work type, such as fixed-bid, time-and-materials, and retainers. If your books are in QuickBooks, Rejigg’s QuickBooks integration can import and organize it into a structured data room without rebuilding everything in spreadsheets.

An earnout means part of the purchase price is paid later if the business hits specific targets, often tied to revenue retention or profit over 12–24 months. In dev shops, earnouts show up when the buyer is nervous about client churn after the founder steps back or about fixed-bid projects that could go over budget. If you accept one, get clear on the math, timing, and what control the buyer has over staffing and pricing. Rejigg’s deal comparison view helps you line up earnout terms side-by-side.

A working capital adjustment is a closing true-up so the business transfers with a normal level of short-term assets and liabilities, like invoices you are owed and bills you still need to pay. In dev shops, the debate often centers on accounts receivable timing, prepaid retainers, and contractor payables. If you bill by milestones or take deposits, talk through how those cash flows will be treated so closing does not surprise you. The best time to push for clarity is during deal negotiation.

Many small software services deals end up as asset sales because buyers want to reduce exposure to old liabilities, but the best structure depends on your entity, contracts, and taxes. In dev shops, the practical question is whether client agreements, cloud accounts, and subscriptions can be transferred cleanly. Talk with a CPA and attorney early so structure does not become a last-week fight. You can run the buyer process yourself on Rejigg either way.

Most buyers expect financial statements, client contract summaries, statements of work, a client list with revenue history, and payroll and contractor summaries. For dev shops, also include signed IP assignment agreements, a repo inventory, a plain-English delivery and release walkthrough, and security and access documentation that prevents Day 1 delays. Rejigg includes a built-in secure data room so you can share items in stages and track buyer access without sending attachments.

Buyers often ask for non-compete and non-solicitation agreements because relationships and talent drive the value in a dev shop. What’s reasonable depends on your niche and geography, and it should match what the buyer is actually paying for. If you plan to keep consulting, join another agency, or build a product, negotiate clear carve-outs so you do not block your next chapter by accident. Use the negotiation guide to surface these early.

When a client contract requires consent to transfer the agreement to a new owner, buyers want a plan for when and how you approach that client. Many sellers wait until after signing a letter of intent so there is a real buyer and a clear story. Timing matters because one delayed consent can push a closing. Rejigg helps you stay confidential longer with buyer vetting, NDAs, and staged disclosure until you are ready for those conversations.

Most buyers want the team to stay because the team is what keeps projects shipping and retainers renewing. The real questions are comp alignment, career paths, and who becomes the day-to-day leader once you step back. If you have key engineers or a key delivery lead, expect the buyer to discuss retention bonuses, title changes, or clearer growth tracks. The transitioning guide covers a clean communication sequence for the team.

Taxes depend on the deal structure, your entity type, and how the price is allocated across things like goodwill versus specific assets. In services businesses, a lot of value is usually goodwill, but allocation is negotiated and can change what you take home. Earnouts and seller financing can also shift when you recognize income. Bring in a CPA early so you can model outcomes before you accept terms, then use Rejigg’s offer comparison to focus on after-tax proceeds, not just headline price.

Enterprise value is the headline value of the business, but your proceeds can change after debt payoff, working capital adjustments, fees, and any earnout or seller financing. In dev shops, surprises often come from accounts receivable timing, prepaid retainers, and how in-flight projects are treated at close. When you compare offers, line up cash at close, contingent payments, and timing side-by-side. Rejigg’s deal tracking view makes this easier to see in one place.

You usually do not need a heavyweight technical audit to list, but you do need to be ready for a buyer’s technical review. A short walkthrough of deploys, incident handling, access control, and environment separation answers most questions. If you know there is meaningful technical debt, document it and estimate what it takes to fix because buyers price unknowns aggressively. Keep that narrative in your Rejigg data room so every serious buyer gets the same story.

Confidentiality comes from controlling who sees what and when, and avoiding forwarded-email diligence. Limit early outreach to vetted buyers, require NDAs before sharing sensitive details, and stage disclosure so client names and contracts only show up once the buyer is real. Rejigg supports this with buyer vetting, digital NDAs, and a permissioned data room. For a step-by-step process, start at finding your dream buyer.