Selling a Warehousing Business

Warehousing buyers look past the P&L fast. They dig into your lease and building limits, how you staff and supervise the floor, whether every touch gets billed, and what happens in your worst peak week. If you can clearly explain how inventory moves on a normal Tuesday and how that turns into an accurate invoice and clean cash, buyers get to price sooner.

Get a Free ValuationSchedule a CallRead the Guide

What buyers ask and how to be ready

Each topic below comes from real buyer-seller conversations. Here's what they ask, what they're really evaluating, and how to prepare.

Financial Readiness

Can you walk me from what happens on the floor to what shows up on the invoice—and then to the bank statement?

They want proof your numbers match real warehouse activity and that cash collection is predictable. They also look for missed accessorials, untracked credits, and claims accruals that can swing EBITDA and change how the deal is structured.

How to prepare

  • Reconcile customer revenue to invoices for the last 12–24 months, including credits, disputes, and write-offs
  • List add-backs with receipts and a short explanation. Keep them conservative.
  • Upload monthly P&Ls, a balance sheet, and A/R aging, plus customer-level revenue and margin notes
  • Show 2–3 accounts where WMS (Warehouse Management System) activity lines up to invoice line items and deposits

Great Answer

We can trace work-to-cash. For our top 10 accounts, WMS activity logs tie to invoice line items for storage, inbound/outbound, and accessorials, and we reconcile invoices to deposits monthly. A/R is current and supported by an aging report. Add-backs are documented with source files in the data room, so a lender can move quickly.

Okay

Our P&Ls are clean, and we can explain pricing and invoices, but we have not reconciled WMS activity to billing by account.

Gives Pause

Billing is mostly storage plus in-and-out. The statements are close enough, and we know we’re profitable.

How Rejigg helps: Rejigg combines a secure data room with QuickBooks imports so you can show lender-ready financials and the activity-to-invoice proof buyers ask for. Learn more in the guide

Lease Continuity

Can the lease be transferred to a new owner, and what approvals are required?

They are underwriting whether the buyer can keep operating in the same building on workable terms. Assignment language, renewal runway, rent resets, and site rules like trailer parking and racking restrictions often drive retention risk and valuation.

How to prepare

  • Summarize term, renewal options, escalations, and any market reset language
  • Pull the assignment clause and outline the landlord consent steps and typical timing
  • List site constraints customers care about: yard spots, hours, outside storage, docks, trailer rules
  • Collect building records: repairs, known roof/slab/dock issues, and CAM history

Great Answer

The lease is assignable with landlord consent, and we have the clause and approval steps summarized. There are 6 years of runway, including options, and we have a simple schedule of escalations and CAM history. We also listed the operating constraints, including yard capacity and outside storage rules, so diligence stays clean.

Okay

We think it’s assignable, and the landlord is reasonable, but we have not pulled the exact clause or laid out renewal economics.

Gives Pause

I’m not sure if it’s assignable. We can deal with the lease later.

How Rejigg helps: Rejigg lets you share the lease, amendments, and a facility one-pager securely so assignment and renewal questions get answered early. Learn more in the guide

Capacity & Fit

How full is the building in the way that matters—locations, docks, and people?

They are trying to find the real constraint: pallet positions, staging space, dock appointments, door time, or labor coverage. A warehouse can look empty on a tour but still be capped by slotting, staging, or outbound throughput during peak.

How to prepare

  • Build a facility one-pager: square feet, clear height, pallet positions, racking type, doors, yard spots, constraints
  • Chart pallets-on-hand by month and note overflow periods and costs
  • Name the bottleneck and show how you manage it during busy weeks
  • Document permitting or sprinkler limits that affect re-racking or adding levels

Great Answer

We are shipping-door-limited during peak, not square-foot-limited. We track pallets on hand by month and can show the weeks when staging and door time become the constraint, which is when we cap intake or add weekend shifts. The facility one-pager covers clear height, racking, pallet positions, doors, yard capacity, and sprinkler constraints that affect adding levels.

Okay

We can describe the building and when it feels tight, but we have not pinned down whether the constraint is locations, docks, or labor.

Gives Pause

Utilization is about 50%, so we have tons of room to grow.

How Rejigg helps: Rejigg helps you present capacity the way warehouse buyers model it, including facility facts, constraints, and peak behavior. Learn more in the guide

Billing & Accessorials

What exactly are you getting paid for, and where do you leak labor?

They want to see that every billable touch becomes an invoice line item and that exceptions get captured. Missed accessorials and inconsistent credits are common EBITDA leaks in 3PL warehousing.

How to prepare

  • Break revenue into storage, handling, value-add, and accessorials using your invoice categories
  • Walk through 1–2 customers from inbound to outbound with WMS events next to invoices
  • Write down billing triggers, who audits them, and how credits get approved
  • Summarize disputes and credits by customer and note repeat causes

Great Answer

We bill off defined events, and we can show the rules that trigger receiving, putaway, pick/pack, returns, labeling, and special handling. For two accounts, we have WMS activity and invoices side-by-side, so you can see the touches captured. We also keep a dispute and credit log that shows where issues happen and what we changed to stop repeats.

Okay

We have rate sheets and a good grasp of accessorials, but we have not audited recently to confirm every touch is getting billed.

Gives Pause

We include most of that work, so customers don’t feel nickeled-and-dimed.

How Rejigg helps: Rejigg makes it simple to share rate sheets, sample invoices, and customer walk-throughs so buyers can validate billing discipline quickly. Learn more in the guide

Peak Performance

What does throughput look like on a normal Tuesday and on your worst week?

They underwrite the hardest weeks because that is when service slips, claims rise, and customers start shopping. They also look for a repeatable surge plan that works without the owner on the floor.

How to prepare

  • Summarize normal vs peak volumes: receipts/day, orders/day, lines/order, and peak multipliers
  • Document surge staffing: temps, cross-training, weekend coverage, and intake caps
  • Report peak service KPIs: on-time shipping, order accuracy, and backlog aging, if used
  • List the top peak failure points and the fixes you put in place

Great Answer

In a normal week, we run X receipts/day and Y orders/day at Z lines/order. Peak weeks run about 2x, and we plan for it with temps, cross-trained leads, and clear intake caps. We track on-time shipping and order accuracy during peak months and can show the trend, plus the specific changes we made after last peak’s bottlenecks.

Okay

We can explain peak volumes and staffing, but we do not have peak service metrics summarized in one place.

Gives Pause

Peak is chaos. Everyone just works longer, and we get through it.

How Rejigg helps: Rejigg helps you package peak-week metrics with your facility constraints so buyers can price service risk with facts. Learn more in the guide

Customer Stickiness

How do warehousing customers usually leave, and what keeps yours from testing the market?

They are looking for real switching costs like integrations, SOPs, packaging rules, and slotting changes. They also want to know how you recover after service issues, since churn often follows peak pain or a customer mix shift that breaks pricing.

How to prepare

  • Document switching costs per top customer: EDI/portal, SOPs, packaging, compliance, dedicated space or labor
  • Segment easy storage accounts vs higher-complexity accounts and explain the difference
  • Prepare examples of escalations, how fast you respond, and how you prevent repeat issues
  • List contract documents, notice periods, and rate review cadence for top accounts

Great Answer

Most of our top accounts are operationally embedded. We run customer-specific SOPs, packaging rules, and system connections, and a move would mean re-slotting and re-onboarding. For each top account, we can explain what keeps them here and show how we handle escalations during peak to keep service steady.

Okay

Customers stay because they like us, and we do good work. We have some integrations and SOPs, but they are not documented per account.

Gives Pause

They won’t leave. We’ve known them forever.

How Rejigg helps: Rejigg helps you show customer embeddedness and integration depth early so the right 3PL buyers lean in. Learn more in the guide

Labor Engine

What does labor look like in practice—staffing plan, turnover, and supervision coverage?

They are pricing whether margins hold up when wages rise, temps get scarce, or supervisors change. They also want to see training, safety habits, and floor supervision that keep accuracy and throughput steady.

How to prepare

  • Map staffing by shift and function with named leads for each area
  • Track turnover by role and document onboarding and forklift training
  • Explain temp usage: when you use temps, for what tasks, and who supervises them
  • List incentives and what behaviors they reward

Great Answer

We can show staffing by shift and function with named leads covering receiving, picking, shipping, and inventory control. We track turnover by role and use a training path for forklift operators and team leads. Peak temps follow a defined plan with dedicated supervision. When labor costs moved, we have examples of repricing or process changes to protect margin.

Okay

We have stable people and can explain shifts, but turnover and training are mostly informal.

Gives Pause

People come and go. We hire whoever shows up.

How Rejigg helps: Rejigg’s Owner’s Guide checklists help you document staffing, training, and role ownership so the operation transfers cleanly. Learn more in the guide

Accuracy & Claims

What’s your inventory accuracy, and what is your claims and chargebacks history?

They want confidence that inventory records match what is on the rack and that disputes do not turn into withheld cash. Claims levels vary by customer type and handling complexity, so buyers focus on your controls, root-cause work, and whether trends are improving.

How to prepare

  • Document cycle count cadence, adjustment approvals, and discrepancy investigation steps
  • Summarize claims and chargebacks by month or quarter and call out the biggest events
  • Write down the dispute workflow, evidence standards, and credit rules
  • Show process changes and the before-and-after trend

Great Answer

We run a formal cycle count program with clear controls around adjustments, including who approves and how we investigate. We can share claims and chargebacks by quarter, highlight the few larger events, and show the fixes we put in place. Disputes follow a standard workflow with scan logs and photos when needed, plus consistent credit rules.

Okay

We cycle count, and claims feel normal, but we have not packaged trends and root causes in a buyer-ready format.

Gives Pause

We don’t really track claims. Stuff happens.

How Rejigg helps: Rejigg’s data room helps you share cycle count SOPs, claims logs, and dispute documentation securely during diligence. Learn more in the guide

Owner Dependence

Which relationships and exceptions are ‘in your phone,’ and who runs them when you’re not here?

They are testing whether the warehouse can run after close without the owner solving every fire drill. The more the owner controls exceptions, pricing calls, and key relationships, the more buyers tend to push for longer transitions, holdbacks, or earnouts.

How to prepare

  • List common exceptions and assign a clear owner for each one
  • Add a second point of contact on top accounts before you go to market
  • Write simple escalation and approval playbooks for claims, credits, and repricing
  • Document a week where you are not on the floor and show who made key decisions

Great Answer

Day-to-day exceptions are off my phone. Ops leads handle appointments and floor priorities, inventory control handles discrepancies, and billing and customer service own disputes with a clear escalation path. Top accounts have two contacts, and we have approval limits for credits and accessorial decisions. I can be out for a week, and the operation keeps its normal cadence.

Okay

The team runs the floor, but I still handle escalations and pricing exceptions for key accounts.

Gives Pause

Customers only talk to me. Nobody else can handle it.

How Rejigg helps: Rejigg’s process guidance helps you assign exception ownership so buyers can picture the business running on day one. Learn more in the guide

Growth & Sales

How do you win new work in your market, and what does the first month look like?

They want repeatable deal flow and onboarding that does not wreck service or margin. In warehousing, the risk often shows up after go-live, when actual touch counts and special handling are higher than the original SOW.

How to prepare

  • List lead sources and summarize recent wins and losses with reasons
  • Write your onboarding checklist and typical timeline from slotting to go-live
  • Define re-rate triggers when real touches differ from the SOW
  • Track pipeline and conversion for the last 12 months in a simple spreadsheet

Great Answer

Most new work comes from a few reliable channels, like forwarders and local manufacturers, plus occasional RFPs (Request for Proposals). We can show 12–18 months of wins and why we won. Onboarding follows a checklist: slotting plan, SOPs, label and pack rules, system setup, and floor training, followed by a short stabilization period. If touches differ from the SOW, we have a re-rate trigger and examples where we adjusted pricing and kept the account.

Okay

We get customers from referrals and can describe onboarding, but it is not documented, and repricing happens case-by-case.

Gives Pause

We don’t sell. Customers show up when we have space.

How Rejigg helps: Rejigg helps you manage buyer outreach and offers while clearly documenting onboarding and pricing controls for growth-minded acquirers. Learn more in the guide

Ready to Take the Next Step?

Whether you're just exploring or ready to list, we can help.

Get a Free Valuation

See what your warehousing business could be worth based on real transaction data.

Try the Calculator

Talk to an Expert

Schedule a free consultation. We'll answer your questions and help you plan your exit.

Schedule a Call

Read the Full Guide

Our 6-step owner's guide covers everything from deciding to sell through post-sale transition.

Start the Guide

Questions Warehousing Owners Ask Us

Most warehousing and 3PL businesses trade on an EBITDA multiple (or SDE for smaller owner-run sites). Buyers usually pay up for long lease runway, clean customer mix, strong accessorial capture, stable labor, and low claims and chargebacks. Value can move down if the building limits growth, racking and equipment are near end-of-life, or invoicing and credits are messy. To sanity-check a range, use Rejigg’s free valuation calculator to see how margin and risk factors affect value.

Often, yes, especially for smaller warehouse operators with steady cash flow, clean books, and a lease a buyer can assume or replace quickly. SBA deals get harder when add-backs are thinly documented, A/R is messy, customer concentration is high, or the lease is short or non-assignable. Lenders also care about working capital because payroll goes out before many customers pay. You can estimate buyer payments with Rejigg’s SBA loan calculator before you launch a process.

Many warehouse deals close in 3–8 months once you are truly “ready to market.” Timelines slip most often on landlord consent, customer approvals, or deeper diligence around claims, inventory accuracy, and billing disputes. Sellers who share a facility one-pager, customer mix and rate logic, and peak-week metrics up front usually move faster because buyers can underwrite sooner. Rejigg helps by centralizing documents and deal tracking. Use this checklist: preparation guide.

No. A broker can help, but many charge 5–10% and still rely on you for facility details, customer nuance, and operations answers. If you can run a disciplined process, you can do it yourself with strong confidentiality controls and a clean data room. Rejigg supports a broker-free sale by vetting buyers, collecting digital NDAs before sharing sensitive info, and giving you secure document sharing, plus messaging and offer comparison. Start here: finding buyers guide.

Buyers usually ask for 3 years of financials (monthly P&Ls and balance sheets), A/R aging, a customer list with services and revenue, rate sheets and SOWs, sample invoices, and the lease with all amendments. Expect an equipment list (owned vs leased), insurance and claims history, and operational KPIs like inventory accuracy, cycle counts, and peak throughput. Warehousing buyers also want facility specs, such as clear height, dock doors, and yard capacity, plus any audits or certifications. Use this checklist: due diligence checklist.

Working capital matters because warehousing is payroll-heavy and collections-driven. Buyers look at A/R aging, billing cycles, and whether credits, disputes, and chargebacks routinely delay cash. Many deals set a normalized working capital target so the buyer does not inherit an A/R shortfall at closing. The exact target depends on your customer terms and seasonality, so it is worth modeling a few months of history. Rejigg’s tools let you compare working capital terms across offers. Learn more: deal negotiation guide.

It’s common to see structure in warehousing deals because lease transfer, customer retention, and post-close claims can swing results. Seller notes are frequent, and some buyers add an earnout tied to keeping specific accounts or hitting service and revenue targets. Holdbacks for claims, chargebacks, or inventory disputes also show up, especially when documentation is thin. When you can prove billing discipline, stable service through peak, and clean claims history, buyers usually ask for less structure. Rejigg’s deal dashboard helps you compare price versus terms in one place.

A non-assignable lease can still be workable, but it puts the landlord in control of your timeline. The buyer may need a brand-new lease, and that can introduce rent changes, buildout requirements, or delays that make customers nervous. Buyers often respond with a lower price, more contingencies, or a longer closing schedule while they secure site control. Pull the lease clause early and map the landlord process before you go to market. Rejigg lets you share lease documents securely after an NDA through Rejigg.

Most deals are priced mainly on cash flow, with equipment and racking treated as part of the operating package unless the parties carve something out. Buyers still care about condition because old forklifts, failing dock gear, or damaged racking often means near-term capex and downtime. Provide an equipment list with age, condition, and maintenance records, plus any leases and transfer terms. Racking value varies a lot based on layout, capacity, and whether it fits the buyer’s customer profiles. Keep it organized in a data room using Rejigg.

Many warehousing relationships run on SOWs, rate sheets, and SOPs, with termination notice periods that can be short. Buyers focus on how quickly a customer can leave, how often rates reset, and whether there are minimums like pallet position commitments, labor minimums, or monthly storage minimums. If contracts are light, you can still reduce perceived churn risk by showing operational embeddedness, including EDI connections, customer-specific packaging rules, and strong peak performance. Rejigg’s data room helps you organize SOWs, rate sheets, and SOPs cleanly.

Most of the time, yes. Buyers want a reasonable non-compete and non-solicit because the value is tied to customer trust and local relationships, and a competing warehouse across town can pull accounts fast. The scope usually matches your geography and service type, and the length varies by deal size and your transition role. If you stay on temporarily, the agreement often spells out what you can do during that period. Rejigg keeps drafts and terms organized. See deal negotiation guide.

Many smaller warehousing deals are asset sales because buyers want to avoid unknown liabilities and pick up only what they need to operate. Your tax outcome depends on how the purchase price is allocated across equipment, leasehold items, and goodwill, and whether depreciation recapture applies. Stock sales can happen, but they are less common in small private transactions and may require cleaner legal and tax history. Have your CPA model both early because the same headline price can net very different proceeds. Start with preparation guide.

Lenders want steady, provable cash flow, clean financial statements, and customer concentration they can live with. In warehousing, they also look closely at lease runway and transferability since a forced move can wipe out value. Most lenders will ask how you capture accessorials, how stable labor is, and whether claims, chargebacks, or disputes are controlled and accrued correctly. If you can show clean monthly financials, A/R aging, and a clear lease summary, financing usually gets easier. Rejigg’s QuickBooks integration and data room reduce the manual work.

QoE teams test whether earnings reflect the real work performed on the floor. In warehousing, they dig into accessorial capture, credits and claims accruals, labor normalization (including temps), and customer-level margins where touches can outpace revenue. Preparation usually means reconciling invoices to deposits, documenting add-backs with proof, and explaining volatility like peak season, a large claim, or a big onboarding. If you can show two or three accounts end-to-end from WMS activity to invoice, diligence gets smoother. Organize it under due diligence.

Many transitions run 4–12 weeks, but it depends on customer complexity and how involved the owner is in exceptions. Buyers usually want joint calls with top accounts, introductions to the floor leadership, and a clean handoff of billing quirks, slotting rules, and peak playbooks. If the owner controls pricing exceptions, disputes, or landlord relationships, buyers may ask for a longer part-time advisory period. Set clear boundaries so the handoff does not drift. Rejigg includes a transition checklist here: transition planning guide.

Confidentiality matters in warehousing because customers can move inventory quickly, and employees can leave if they hear rumors. Most sellers use blind outreach, staged disclosures, and NDAs before sharing customer names, lease terms, or detailed facility constraints. It also helps to limit who on your team knows until you have a credible buyer in diligence. Rejigg supports this workflow by vetting buyers, collecting digital NDAs, and letting you control document access by buyer and stage. Start here: Rejigg.

Package it clearly and show your process. Buyers want to know which customers dispute, what they dispute, how often it happens, and whether you resolve it fast. A simple log with date, amount, reason (counts, damage, missed accessorials), status, and root cause goes a long way. Separate true operational misses from customers who routinely short-pay. If the issue ties to receiving discipline or inventory accuracy, document what changed on the floor and whether the trend improved. Rejigg’s data room lets you share this under an NDA and keep questions organized.

It depends on how clean your story is right now. Stable margins, a lease with runway, predictable billing, and a peak season that does not create churn or major claims usually translate into better terms. A lease renewal window, rent reset risk, or a major customer profile change can push you to sell sooner, or it can be worth fixing pricing and operations first. You can get a quick value range with the free valuation calculator, then run a controlled process on Rejigg.